Latest Inspection
This is the latest available inspection report for this service, carried out on 16th April 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Excellent.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Red House.
Annual service review
Name of Service: Red House The quality rating for this care home is: The rating was made on: three star excellent service 2 1 0 1 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Janet Lamb Date of this annual service review: 1 5 0 3 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service
Address of service: St Annes Road Bridlington East Yorkshire YO15 2JB 01262676836 01262401183 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : dementia old age, not falling within any other category Conditions of registration: Humberside Independent Care Association Limited Number of places (if applicable): Under 65 Over 65 0 0 48 48 To admit one service user under 65 years of age. Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Red House provides residential care for older people, some of whom may have a dementia type illness. The building is single storey and purpose built and is situated in the coastal resort of Bridlington. The building comprises two units; Bayle and Burlington. All bedroom accommodation is provided in single rooms, some of which have an en-suite facility. The home is located in a residential area of Bridlington and is within walking distance of the seafront, shopping centre and other local facilities. Public transport passes by
Annual Service Review Page 2 of 6 2 1 0 1 2 0 0 9 the door. There is a car park available. Communal toilets and bathrooms are suitably positioned throughout the home. There is a large secure and private outdoor garden and seating area. The standard fees charged by the home at the last key inspection ranged from £395.00 to £440.00 per person per week, with additional charges made for hairdressing, chiropody, toiletries etc. These fees may well have increased since then. Red House provides information about the home to people in its Statement of Purpose and Service User Guide upon request from the manager. The latest inspection report is also readily available. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys returned to us by people using the service and from other people with an interest in the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. Perhaps future AQAAs could include some dates, numbers and actual but anonymised examples of peoples assessments, care plan reviews, activities and outings and meetings and of staff recruitment and training and so on. We looked at the information in the AQAA and our judgement is that the home is still providing an excellent service and that they know what further improvements they need to make. We did not receive any surveys from either people living in the home or staff working there and so we are unable to represent their views on the home in this report. Equally we have not received any information that would give us cause to believe Red House isnt providing the excellent service it has provided in the past. The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide excellent outcomes for the people who use it. What are we going to do as a result of this annual service review? Annual Service Review Page 4 of 6 We are not going to change our inspection plan, and will do a key inspection by 21st January 2012. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using it. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for non-commercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Annual Service Review Page 6 of 6 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
