Latest Inspection
This is the latest available inspection report for this service, carried out on 18th January 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Roscarrack House.
Annual service review
Name of Service: Roscarrack House The quality rating for this care home is: The rating was made on: two star good service 1 6 1 2 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Ian. Wright Date of this annual service review: 1 1 1 2 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: Bickland Water Road Budock Falmouth Cornwall TR11 5BP 01326312498 Telephone number: Fax number: Email address: Provider web address:
roscarrack@aol.com Name of registered provider(s): Name of registered manager (if applicable) Mr Malcolm Gibbs Conditions of registration: Category(ies) : old age, not falling within any other category Conditions of registration: Mrs Maureen Edwards,Mr David Edwards Number of places (if applicable): Under 65 Over 65 0 19 The maximum number of servcie users who can be accommodated is 19. The registered person may provide the following category of service only: Care home only - Code PC to service users of either gender whose primary care needs on admission to the home are within the following category: Old age, not falling within any other category (Code OP) Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Roscarrack House provides care for 19 elderly people. The home is situated on the outskirts of Falmouth in large grounds with extensive views over the open countryside.
Annual Service Review Page 2 of 6 None 1 6 1 2 2 0 0 8 The home is approached by a long drive with car parking available. Accommodation is on two floors with a stair lift provided. The majority of bedrooms have en suite facilities that include a toilet and washbasin. There is suitable wheel chair access. The registered providers are Mr and Mrs Edwards. Mr M. Gibbs is the registered manager of the home and is responsible for its day to day operation. There is a staff team of care staff, cooks and cleaners etc. which support the people living in the home. A copy of the full key inspection report dated 16/12/2008 is available at the home, and it is suggested a copy is requested from management or CQC if required. The range of fees at the time of the key inspection in December 2008 was £308 to £450 per week. There are additional charges e.g. for hairdressing, chiropody, and newspapers etc. Up to date fees are available from the management of the home. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: *The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. * Surveys returned to us by people using the service and from other people with an interest in the service. * Information we have about how the service has managed any complaints. *What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. *The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. * Relevant information from other organisations. * What other people have told us about the service. What has this told us about the service? The registered persons have sent us their annual quality assurance assessment (AQAA) when we asked for it. This will completed comprehensively, was informative and subsequently provided provided all the information we asked for. We looked at the information in the AQAA and our judgement is that the service is still providing a good service and that they know what further improvements they need to make, if and where these may be applicable. We received completed postal surveys from professionals involved in the service, some staff who work at the service and from people who live in the home. Surveys received from staff and professionals involved with the service were all very positive. All commented that support provided was very individualised, and there was a consensus that people are all looked after very well. We also received a good response to our survey from people living in the home. Some of these surveys were completed with help from a member of the persons family. Again all the responses were very positive. People said support from staff was to a very good standard, food was very good and it was appreciated that the owners and the manager are involved with people who use the service on a day to day basis. One respondent suggested it would be nice to have a second lounge where people could sit quietly, and another respondent said they would like vegetables and meat to be cooked more tenderly. We have not received any concerns, complaints or allegations of abuse about people using this service. Since the last key inspection we have received two notificationswhich are required by law- regarding an accident and a death. Either notification did not cause us any concern, and matters appear to have been managed appropriately by the registered persons. We have had no contact from other organisations (e.g. health or social services departments) which cause us any concern about how people are Annual Service Review Page 4 of 6 supported at the service. In February 2009 we completed the process of registering the manager, Mr Malcolm Gibbs, to manage the home. He is now deemed a fit person to manage the home on a day to day basis. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection within 3 years of the last key inspection. However, we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
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