Latest Inspection
This is the latest available inspection report for this service, carried out on 8th February 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Excellent.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Rose Lawn Residential Home.
Annual service review
Name of Service: Rose Lawn Residential Home The quality rating for this care home is: The rating was made on: three star excellent service 2 6 0 8 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Sandra Crosby Date of this annual service review: 0 7 0 1 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service
Address of service: 2 Eaton Road Margate Kent CT9 1XE 01843223240 01843231548 c.zacharia@btconnect.com Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : old age, not falling within any other category Conditions of registration: Mr Kyriacos Zacharia,Mrs Anna Zacharia Number of places (if applicable): Under 65 Over 65 13 0 The registered person may provide the following category/ies of service only: Care home only - PC to service users of the following gender: Either whose primary care needs on admission to the home are within the following categories: Old age, not falling within any other category (OP) The maximum number of service users who can be accommodated is: 13 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Roselawn residential home provides care for up to 13 older people who require varying degrees of assistance. Rose Lawn has access to specialist services within the community. Staffing within the home comprises of a Registered Manager, care and ancillary staff. The home is a family run business with the owners and their family members having a high level of input into the home. There are two double bedrooms in the home. All but one bedroom has en-suite facilities. The home is located within short walking distance to Margate town centre and sea front. There is a small parking 2 6 0 8 2 0 0 8 Annual Service Review Page 2 of 6 area to the front of the property. Fees are in the range of £290-00p - £350.00p Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included The Annual Quality Assurance Assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service these are called notifications and are a legal requirement. The previous key inspection together with the results of any other visits that we have made to the service in the last twelve months. What has this told us about the service? The home returned the annual quality assurance assessment (AQAA) documentation. The information contained in the AQAA was clear and informative. It identified areas that have improved in the last year and others where further developments are either planned or would benefit the people using the service. This included evidence that the service seeks the views of the people using the service and other stakeholders. The last key inspection report dated 26 August 2008 was positive. Daily Life and Social Activity standards together with Management and Administration standards were quality judgement rated as excellent. Choice of Home standards, Health and Personal Care standards, Complaints and Protection standards, Environment standards and Staffing standards were quality judgement rated as good. No requirements were made. Two recommendations for good practice were made. Since the last inspection the Commission has been notified of significant events at the home. The AQAA indicated a range of areas where improvements have been made in the last year for example policies and procedures have been updated where necessary. The service has improved the range of activities for residents who are able to participate in them. The handling procedures for medication have improved to ensure that previous errors of dispensing medication prior to administration do not occur under any circumstances. Staffing at the home remains stable. There is evidence from the AQAA that the service is continuing to look at ways of improving what they do, to ensure good outcomes for those receiving a service for example continuing to monitor policies and procedures and seek feedback where necessary and available. Ensuring all care plans remain person centred and that individual choice in regards to health choices is upheld. Planning to continue to try different activities and see which ones have good responses within the group, also looking at activities that are more intellectually based such as quizzes and other puzzle type games. Continuing with plans for staff training and development. Annual Service Review Page 4 of 6 There is on going maintenance and redecoration. Improvements made in the last twelve months as stated in the AQAA include for example some areas have been redecorated as planned as well as carpets replaced. Many new appliances have been purchased where the old ones have broken down. In relation to equality and diversity the AQAA states the service ensures that all relevant policies and procedures are in place and are updated when necessary, together with ensuring that all residents know they have the right to express their own opinions and are reminded of this if conflict occurs. The information provided by the home and other sources confirmed our judgement that the home is still providing an excellent service. The AQAA identified that the work force work hard to provide a friendly and caring environment for the people who use the service within a person centred framework. They work well with the CQC and have shown us that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? There will be no change to the inspection plan and we will do a key inspection by August 2011. However, we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
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