Latest Inspection
This is the latest available inspection report for this service, carried out on 18th February 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Sanderling House.
Annual service review
Name of Service: Sanderling House The quality rating for this care home is: The rating was made on: two star good service 0 1 1 0 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Margaret VanSchaick Date of this annual service review: 0 5 1 1 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: 3 Liverpool Road Formby Liverpool L37 4BN 01142429797 Telephone number: Fax number: Email address: Provider web address:
168manager@voyagecare.com Voyagecare.com Voyage Ltd Name of registered provider(s): Conditions of registration: Category(ies) : mental disorder, excluding learning disability or dementia physical disability sensory impairment Conditions of registration: Number of places (if applicable): Under 65 Over 65 7 7 7 0 0 0 The maximum number of service users who can be accommodated is: 7 The registered provider may provide the following categories of service only: Care home only - Code PC to service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Mental Disorder excluding learning disability or dementia - Code MD Physical Disability - Code PD Sensory Impairment - Code SI Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Sanderling House is a large detached residential house, which has been converted to a care home. The service is situated in the centre of Formby village amongst residential dwellings of the same style. The service is within easy access to local amenities
Annual Service Review Page 2 of 6 0 1 1 0 2 0 0 8 including transport links to the town of Southport. The service users are accommodated on the ground and first floor. The service is registered to accommodate 7 people within the categories of physical disability, mental disorder (as a result of acquired brain injury) and sensory impairment. The care home provides personal care and support for 7 service users. The accommodation offers 7 bedrooms with large ensuite facilitites. Two of the bedrooms on the ground floor are suitable for wheelchair users. A sitting room, activities room, dining room and kitchen facility is on the ground floor and service users have access to all of the public areas. The rear garden is accessed by wheelchair users. A nurse call system is in place and suitable adaptations are fitted to shower rooms. Voyage is a part of the Paragon Health Care Group and this owns Sanderling House. Weekly fees range from £1500 to £1825 Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? An annual quality assurance assessment (AQAA) was sent to us by the service. The AQAA is a self assessment and dataset that is completed once a year by all providers and it is one of the main ways that we will get information from providers about how they are meeting outcomes for people using the service. Surveys returned to us by people using or with interest in the service. Information we have received about how the manager has managed any complaints. What the service has told us about things that have happened in the service. These are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last twelve months. What has this told us about the service? The service has completed the annual quality assurance assessment (AQAA). At the time of this report we received completed survey forms from four service users and three staff. Survey questions received positive answers form service users. Comments included: The service looks after people well (service user) We would like more outside activities (service user) I like my bedroom (service user) The service does activities well (service user) The home is well run (service user) Id like breakfast in bed (service user) I am happy here. (service user) Staff work well as a team and we have a good management (staff) The home needs more to offer e.g. there is no gym for service users to keep fit when they dont feel like going out, the home needs more indoor activities (staff) The home supports the service users really well. The home also supports the families of service users. We work well as a team. We also provide good activities for the service users. Service users are happy to be here and enjoy most aspects of Sanderling House. Service users are provided with choice i.e. meal planning and are encouraged to carry out living skills around the home (staff) We would like a mini bus because at the moment we only have a saloon car and it makes group activities hard to arrange (staff) The AQAA tells us that all prospective service users have a detailed pre admission assessment. During this pre admission process service users are allocated a key worker who arranges visits and overnight stays and supports them during this transition period. A comprehensive support/care plan is implemented following Annual Service Review Page 4 of 6 consultation with the service user, their family and multi disciplinary team members including specialist input. The AQAA tells us that they have an individualised approach to allow service users to develop, maintain and increase their daily living skills and independence. Weekly individual activity plans are drawn up with the service user and also include group activities chosen and planned by the service users. Staff have access to a good external and internal training programme that includes NVQ. This enables them to meet the needs of the service users they are caring for. The AQAA tells us that an in-depth complaints procedure is available in different formats. This is issued to service users, their families and health professionals using the service. The AQAA tells us that pre employment procedures for new staff continues to be robust. All new staff have enhanced police checks. Gaps in employment are discussed and investigated at interviews. The AQAA tells us that the building and gardens are well maintained The manager advises us about events that have occurred since the last key inspection. The AQAA tells us that the service provides a person centred approach to all aspects of running Sanderling House. Service users and their families are invited to give their views on how the service is run and are given a copy of the letting us know what you think policy before or upon admission. What are we going to do as a result of this annual service review? We are not going to change our inspection plan. We will do a key inspection by 1st October 2010. We can inspect the service at any time if we have any concerns about the quality of the service or the safety of the people using it. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Annual Service Review Page 6 of 6 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
