Care Home: Sevenfields Resource Centre

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What the care home does well The service continues to offer individuals a high standard of care delivered in a person centered way. The service puts people at the heart of all it does and individuals are able to input to the development of their care plan and make decisions about their daily lives. What the care home could do better: The service offers people excellent outcomes for care, support and safety. The manager and staff continue to work hard to keep the service moving forward and meeting the needs of the people using it. Random inspection report Care homes for older people Name: Address: Sevenfields Resource Centre 239 Ben Lane Wisewood Sheffield S6 4SB three star excellent service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Ian Hall Date: 2 8 0 4 2 0 1 0 Information about the care home Name of care home: Address: Sevenfields Resource Centre 239 Ben Lane Wisewood Sheffield S6 4SB 01142348993 01142311650 Telephone number: Fax number: Email address: Provider web address: None Name of registered provider(s): Name of registered manager (if applicable) Mrs Janet Cann Type of registration: Number of places registered: Conditions of registration: Category(ies) : Sheffield City Council care home 20 Number of places (if applicable): Under 65 Over 65 20 old age, not falling within any other category Conditions of registration: 0 The maximum number of service users who can be accommodated is:20 The registered person may provide the following category of service only:- Care home only - Code PC, to service users of the following gender: Either, whose primary care needs on admission to the care home are within the following category: Old age, not falling within any other category - Code OP Date of last inspection Brief description of the care home Sevenfields is a care home providing rehabilitation and respite care for 27 people. Sevenfields is owned by Sheffield City Council and is situated in the Wisewood area close the shops and other local amenities and on a main bus route. The home is purpose built and has recently been completely refurbished. All bedrooms are for Care Homes for Older People Page 2 of 8 Brief description of the care home single occupancy none have en-suite facilities. There are lawned areas to the back of the property where residents can sit out. Although there are some permanent residents at the home no further referrals are being accepted for permanent care beds, as the home is to concentrate on specialist rehabilitation and respite care. There is no charge for the first six weeks of rehabilitation at Sevenfields. After this charges may be applicable and are means tested. Additional charges are made for hairdressing, newspapers, chiropody and toiletries. A copy of the most recent inspection report is available to read in the home and can be requested from the reception area. Care Homes for Older People Page 3 of 8 What we found: We carried this inspection out as a random inspection. This means we visit the service and look at chosen areas concerned with health, safety, and wellbeing of people who use the service. We will only change a star rating following a key inspection. Therefore, the rating for this service will stay the same following this random inspection. This inspection complies with our regulatory processes, the are Quality Commission will conduct a further review under our new registration procedures before October 2010. The service last had a key inspection on 9th June 2009, and we gave them a 3 star, excellent, rating. Before we visited the service, for this inspection, we looked at any information we had received since the services last inspection. This included, The services AQAA (annual quality assurance assessment), this is information the service is required to provide us with about how well they are delivering care. The services previous report, and any information from other stakeholders, such as the local authority, relatives and staff, and any surveys we received. Notifications, these are notices of information a service must give us about any incidents that happen that may affect peoples wellbeing. Any safeguarding, concerns, and complaints information. During the site visit we spoke to people who were using the service at Sevenfields, staff and the manager. We observed some care practices and looked at some records and documents. For the purpose of this random inspection we looked at how the home manages concerns, complaints and protection. This included, How well people can express their concerns. Access to a robust complaints procedure. How the service protects peoples rights. We spoke to 2 people who were using the service at Sevenfields. They told us their care was good, they felt safe and well protected, and they can raise concerns and complaints if they needed to. Their comments included, The girls are smashing here, I couldnt be anywhere better, and The staff are so approachable, they are easy to talk to and bend over backwards to help you. We spoke to four members of staff about their understanding of protecting people from Care Homes for Older People Page 4 of 8 harm and protecting peoples rights. They understood what to look for so they could identify if someone could be at risk of abuse, and they knew the right actions to take to help keep people safe. They were aware of mental capacity and what this meant for people living at Sevenfields. We saw that staff had good access to training such as falls prevention, infection control and dementia care. This helps make sure people were well protected from harm from poor practices. The manager told us that staff have an introduction to safeguarding vulnerable adults during their induction, then have more in depth training at an intermediate level. The home carries out a mental capacity assessment for each person using the service. This shows that they are proactive in making sure they put good practices in place to protect peoples rights and to safeguard them from harm. The manager said they had dealt with two complaints in the past 12 months. We saw evidence that the home followed correct procedures to resolve any concerns that people may express. Staff referred one concern to the adult safeguarding team. The person continued to be well supported by staff who had acted promptly and effectively to protect the person from suffering harm. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. No. Standard Regulation Requirement Timescale for action Care Homes for Older People Page 6 of 8 Requirements and recommendations from this inspection: Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours. No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set. No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service. No Refer to Standard Good Practice Recommendations Care Homes for Older People Page 7 of 8 Reader Information Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Older People Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. 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