Care Home: Shirebrook Fields Nursing Home

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Annual service review Name of Service: Shirebrook Fields Nursing Home The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.   Has this annual service review changed our opinion of the service?   No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Ramchand Samachetty Date of this annual service review: 1 9 1 0 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service Address of service: Spa Lane Woodhouse Sheffield South Yorkshire S13 7PG 01142691144 01142691133 sharonradford@shirebrookcaregroup.co.uk None Shirebrook Care Ltd Telephone number: Fax number: Email address: Provider web address:   Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Number of places (if applicable): Under 65 Over 65 50 0 The maximum number of service users who can be accommodated is: 50 The registered person may provide the following category of service only: Care Home with Nursing, Code N To service users of the following gender: Either Whose primary care needs on admission to the Home are within the following category: Learning Disability Code LD, maximum number of places 50 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Shirebrook Fields is a care home providing residential and nursing care for up to fifty people who have learning disabilities. The people who live at Shirebrook Fields have differing levels of learning and physical abilities. The home is divided into five units, two of which provide nursing care for up to sixteen service users. Three units provide personal care for up to thirty service users on a long term, short term and respite basis. Annual Service Review Page 2 of 6 The home is owned by Shirebrook Care Ltd. It is situated in the village of Woodhouse, Sheffield, and it is close to public transport and shops. The home is a single storey building, which includes a day centre. The home has individual garden areas for each unit and two car parks. Weekly fees for each person ranges between £800 and £1500. On top of this those who receive one to one support are given extra funding. Further information about the service can be obtained by contacting the manager. The inspection reports and other written information about the service are displayed in the entrance to the home. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review: What did we do for this annual service review? We looked at all the information that we received or asked for since the last key inspection. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is an assessment by the provider on how well they are delivering on the outcomes for people who use the service. It also gave some numerical information about the service. Information we have about how the service managed any complaints. What the service has told us about events that have happened and which may have affected people who use it; these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? We received the annual quality assurance assessment (AQAA) from the registered manager, Mrs Sharon Radford, by the agreed date. The AQAA informed us about the changes that have occurred, improvements made and progress achieved by the service over the last twelve months. It also informed us of how the home was meeting the needs of people who use its services. The AQAA stated that there was an on-going programme of decoration and refurbishment. Some communal and service areas have been upgraded and each unit has been provided with garden areas. The manager stated that as a result of listening to people, the service has made improvements in the way it gets feedback from them and also in involving them more in the planning of their individual care. The AQAA stated that staff had developed a new service user questionnaire which will help people who live at the home to express their views and opinions more clearly. Communication methods like makaton, British sign language and pictorials are used to facilitate consultation with people who use the service. The manager stated that staff were encouraging some people who use the service to be more involved in planning their care. The AQAA informed us that the service would be person centred care plans in place. In some cases, staff were already assisting people to make records of their daily activities from their own perspective. They record their views in Listen to me books and these also help in the evaluation of the individuals care. Annual Service Review Page 4 of 6 The manager stated that efforts were being made to improve the provision of social and recreational activities. She confirmed that there were three dedicated activities coordinators in post to ensure that appropriate programmes of activities were developed and implemented. The manager confirmed that risks were generally managed in order to encourage and support people to live as independently as possible. Our survey of a sample of people who lived at the home indicated that they were satisfied with day time recreational activities. The AQAA confirmed that the service has improved its staff recruitment and selection procedures and is undertaking all the required pre-employment checks for new staff, in order to protect people who use the service. The manager stated that all appropriate induction, training, supervision and guidance were provided to staff. We noted the information supplied to us in the AQAA about the staff training needs analysis and the training provided so far. We noted that 40 of all care workers had achieved their National Vocational Qualification (NVQ) level 2 and above in care. Good progress was being made in relation to staff training. The AQAA stated that the service had not received any complaints in the last twelve months. There were seven adult safeguarding issues in the same period and these had been appropriately referred to the local safeguarding team. The service had worked well with all the relevant agencies to address these issues. Six of them had been investigated and concluded satisfactorily. One case was still being dealt with. The manager confirmed that the registered provider was producing reports regarding the monthly visits to the home and that these reports were being used as part of the quality monitoring process. Notifications received from the service confirmed that events and incidents occurring at the home were well managed and that staff continued to promote the safety and welfare of people in their care. Information from people who use the service and their relatives and staff indicates that the home was well managed and that it was a good place to live and to work. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will undertake a key inspection of the service by May 2010. Annual Service Review Page 5 of 6 Reader Information Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. 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