Latest Inspection
This is the latest available inspection report for this service, carried out on 1st October 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Spetisbury Manor.
Annual service review
Name of Service: Spetisbury Manor The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Jo Johnson Date of this annual service review: 0 1 1 0 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: Spetisbury Blandford Dorset DT11 9EB 01258857378 01258858384 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Name of registered manager (if applicable) Mrs Janice Goddard Conditions of registration: Category(ies) : old age, not falling within any other category Conditions of registration: Country House Care Limited Number of places (if applicable): Under 65 Over 65 0 25 A maximum of four bedrooms from those listed may be used for shared occupancy at any one time: Rooms 2, 3, 6, 16, Kingfisher, Mallard and Heron Suites. One named person (as known to CSCI) in the category of PD may be accommodated to receive care. Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: The manager was registered with us in February 2009. Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Spetisbury Manor is registered to provide personal care for a maximum of 25 older people in 21 rooms, 4 of which may be used as shared rooms by residents who have made a positive choice to share with each other. Mr Kevin Ellis is the Responsible Individual; he also owns another registered care home, Glenhurst Manor in
Annual Service Review Page 2 of 6 Bournemouth. The Registered Manager is Mrs Sally Scott. The home is situated on the outskirts of the small village of Spetisbury. Some residents frequently travel in the homes courtesy car to go shopping in Blandford, Wimborne and Poole. Spetisbury Manor stands in four acres of grounds laid to attractive gardens leading down to the river Stour. The accommodation is on three floors with a passenger lift serving the first and second floors. Eighteen bedrooms have en-suite bathroom facilities, and there are assisted bathrooms and toilets on each floor. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection report and Annual Service Review. Relevant information from other organisations. What people who live at the home, staff and other people have told us in surveys. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It gave us most of the information we asked for. We looked at the information in the AQAA and our judgement is that the home is still providing a good service. However, the manager should undertake further quality assurance or monitoring work to make sure that they know what further improvements they need to make in all of the identified outcome areas. There were no requirements from the last key inspection in September 2007 and no concerns identified in the Annual Service Review in September 2008. We sent surveys to people who live at the home, staff and health and social care professionals. One staff survey and one health professional survey was returned. They were both positive about the experience of working at and with the home and the quality of care provided. The manager told us in the AQAA that they have made the following improvements at the home in the last year: Near completion of orangery. Recording improved in several aspects care plans and staff files. Improved on our variety offered at meal times. Areas which have been of concern in the past within medication procedures, storage and administration have improved. The manager also told us in the AQAA that they have made the following changes as a result of listening to people who use our services: Menu offering more variety. Wider variety of weekly outings. A new wide screen television. The home has made notifications to us about things that happened in the service. Three of these have resulted in referrals to the Police and local authority under adult protection procedures. The home has co-operated fully, made the referrals and taken Annual Service Review Page 4 of 6 appropriate action where necessary. We have not received any complaints about the home. The manager told us in the AQAA that they have not received any complaints. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 06/09/10 However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Annual Service Review Page 6 of 6 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
