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Care Home: St Bathens

  • 88 Newbridge Hill Bath Bath & N E Somerset BA1 3QA
  • Tel: 01225319293
  • Fax: 01225311955
  • Planned feature Advertise here!

St.Bathens is a care home owned by M&J Care Homes Ltd and provides accommodation for up to 16 older people. There was a change of ownership of the home in May 2006; however, the new owners have retained the former owner and registered manager to act as the registered manager. This has provided valuable continuity for the existing residents and staff. The home is situated in the Newbridge area of Bath with bus access to the city centre it is also conveniently located close to the local Health Centre where most of the residents are registered. St.Bathens is a converted older property and the home is two properties made into one. It is on two floors with some of the rooms only being accessed by stairs; however, there is a lift to the first floor. There is a large lounge area at the front of the house, a dining room and conservatory with access to attractive gardens and patio area. New Manager Annual Service Review

Residents Needs:
Old age, not falling within any other category

Latest Inspection

This is the latest available inspection report for this service, carried out on 22nd March 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.

The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.

For extracts, read the latest CQC inspection for St Bathens.

Annual service review Name of Service: St Bathens The quality rating for this care home is: The rating was made on: two star good service 2 5 0 2 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.   Has this annual service review changed our opinion of the service?   Yes You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Grace Agu Date of this annual service review: 1 6 0 2 2 0 1 0 Annual Service Review Page 1 of 7 Information about the service Address of service: 88 Newbridge Hill Bath Bath & N E Somerset BA1 3QA 01225319293 01225311955 juliettegrier@btinternet.com Telephone number: Fax number: Email address: Provider web address:   Name of registered provider(s): Conditions of registration: Category(ies) : old age, not falling within any other category M & J Care Homes Ltd Number of places (if applicable): Under 65 Over 65 0 16 Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service St.Bathens is a care home owned by M&J Care Homes Ltd and provides accommodation for up to 16 older people. There was a change of ownership of the home in May 2006; however, the new owners have retained the former owner and registered manager to act as the registered manager. This has provided valuable continuity for the existing residents and staff. The home is situated in the Newbridge area of Bath with bus access to the city centre it is also conveniently located close to the local Health Centre where most of the residents are registered. St.Bathens is a converted older property and the home is two properties made into one. It is on two floors with some of the rooms only being accessed by stairs; however, there is a lift to the first floor. There is a large lounge area at the front of the house, a dining room and conservatory with access to attractive gardens and patio area. New Manager 2 5 0 2 2 0 0 9 Annual Service Review Page 2 of 7 Annual Service Review Page 3 of 7 Service update since the last key inspection or annual service review: What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgement is that the home is still providing a good service and that they know what further improvements they need to make. In terms of improvement the AQAA states that Team Leaders are more involved in initial referrals and with visits to the Home of referrals. Care Plans have improved and this continues to be an on going process of learning for all staff Regular residents meetings are taking place to discuss issues of personal care and well being. A more personalised relationship with Pharmacy and support from them involving medication and needs of residents. More individualised meetings with residents by Care Manager to discuss care. Staff have been given Safeguarding Adults information leaflets at staff meeting to make staff aware of procedure for reporting if they feel or suspect abuse. All POVA and CRB checks rigorously carried out and appropriate references checked. Staff do not start work until this process is completed. Service Users are involved with Recruitment and stronger communication systems Annual Service Review Page 4 of 7 within Home which is always an ongoing issues and ways of improving this for Staff. There are more regular team meetings. In terms of future development the home stated that Information pack for Service Users and Referrers will be made available. Discussions with Team Leaders and teams in staff meeting about new service user arriving-and to involve all staff during that trial period. Staff to be involved in the Assessment Planning and Care Plans during a Team Meetings. Questionnaire to Referrers and Service users who have been involved in the Choice of Home process to see what improvements we could make and what we did well. More training for Teams on Dementia and Mental Capacity to improve understandings of those residents and how to work with them to maintain privacy and dignity and work with their personal needs. Questionnaires to residents and relatives on how they view their care needs and personal care and well being within the Home. One questionnaire to be written to Managing Director on a confidential basis by residents and feed back given by Managing Director to all Team and Manager. Team Leaders to play a greater role in monitoring of Team. It plans to give each resident a copy of the Complaints Policy and Procedure within St Bathens and discuss in residents meeting and simplify Complaints Procedure and timetable for responses so residents see a clear procedure. It also plans to give each resident information regarding CQC and their policy and procedures for complains and make sure residents aware of addresses that are pinned on the Notice Board in Dining Room. Other plans include to check that relatives, friends and advocates are aware within the Statement of Purpose format for any Complaints. To give leaflet from Banes Adult Protection Team to residents regarding Vulnerable Adults to residents so they are fully aware of this area and aware of their rights, protection and procedure. Two team leaders to train in Investigators Training. To check that all Team has had POVA and Safeguarding Adults Training. To ensure that staff receive training that reflects the changing needs of residents, for example, Dementia residents in order to understand ways of working with this. All staff to receive a Code of Conduct booklet. All Staff to be aware of Policies and Procedures-discuss of these briefly to update all staff in Team Meetings. Annual Service Review Page 5 of 7 To invite speakers to Team Meetings-for example a Psychiatrist who could work with the team in supporting level of understandings for Dementia, or GPs to support learning. To set in place regular supervision for Team. on a two monthly basis. To encourage Team to bring issues to Staff Meetings-their agenda and the acknowledgment that their issues are important. Management to continue to build good supportive relationships and encouragement of initiative, ideas from Team. What are we going to do as a result of this annual service review? We are confident that the home will maintain the good quality of care that the service users presently enjoy. However, we can inspect the home at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 6 of 7 Reader Information Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Annual Service Review Page 7 of 7 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. 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