Latest Inspection
This is the latest available inspection report for this service, carried out on 23rd December 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for St Judes Residential Home For The Elderly.
Annual service review
Name of Service: St Judes Residential Home For The Elderly The quality rating for this care home is: The rating was made on: two star good service 2 8 1 1 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Sharon Hayward-Wright Date of this annual service review: 0 1 1 2 2 0 0 9 Annual Service Review Page 1 of 7 Information about the service
Address of service: Front Street Nympsfield Nr Stonehouse Glos GL10 3TY 01453860682 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : old age, not falling within any other category Conditions of registration: Mr Paul Anthony Morgan Number of places (if applicable): Under 65 Over 65 0 10 To accommodate 1 named service user for category LD(E). Condition to be removed when service user leaves the home. Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service St. Judes is a small, family run care home providing personal care for older people. The accommodation is on two floors. The home does not have a lift so people living on the upper floor must be mobile. All but one room is single occupancy and the majority have en-suite facilities. There are bathrooms on each floor with the ground floor bathroom offering an electric bath hoist to assist with bathing. The communal areas consist of a lounge and dining room. The outside area is accessible, however, people who have limited mobility will require assistance from the staff in the home to access the steps to the terrace. Information about the fees is available in the Service User 2 8 1 1 2 0 0 8 Annual Service Review Page 2 of 7 Guide. Extras not included in the fees are newspapers, hairdressing and chiropody. Annual Service Review Page 3 of 7 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection. This includes; The annual quality assurance assessment (AQAA) that was sent to us by the home. The AQAA is a self- assessment that focuses on how well outcomes are being met for people living in the home. It also gave us some numerical information about the home. We sent surveys to the service for people, external health and social care professionals and staff. Information we have about how the home has manages any complaints. What the home has told us about things that have happened. These are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the home in the last 12 months. What other people have told us about the home. What has this told us about the service? At the last key inspection three requirements were issued, we could only find information in the AQAA that two of these has been addressed and they relate to the management of peoples medication. The other requirement relates to staff training. We feel the service is being well managed. The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us the information we asked for. The home told us in the AQAA about its strengths in different areas and what they do well. This includes obtaining the views of people who use the service and their relatives/representatives and external social and health care professionals. The AQAA states that the home send out questionnaires on a regular basis to people who use the service. The AQAA also listed a number of areas where the home is looking to improve over the next 12 months. The AQAA makes reference to the home working hard to make sure people are integrated with the local community and providing activities and social outings based on peoples choices, needs and abilities. The Dataset information stated that the home has not received any complaints We received 5 surveys from people who use the service and 1 from staff. We were also contacted by 3 social care professionals. Some people who use the service had input from their relatives/representative to complete the survey. Annual Service Review Page 4 of 7 All five people who use the service said they know who to speak to if they are unhappy and they know how to make a formal complaint. People were very pleased with the standard of care the home provides and we received no concerns from any person who uses the service or external health or social care professional. We asked people what does the home do well and we received the following comments; I like everything about the home, I have got a nice bedroom, everyone is kind and looks after me and sees that I am alright. I love the trips out and look forward to them and I have my hair done. Very good at caring for me, they are good at providing for my needs. I get good food and looked after well. I think I am looked after very well and really like it here. This is the best home I have been in all my life. At St Judes I am treated as a member of the family, I am given freedom to come and go as I please. I also go on many trips. Since being at St Judes I have been given a new lease of life and feel very settle here. We also asked what could the home do better and all people said nothing and that they were all very happy with the home. The home is a family run service and one member of staff that is not related to the Registered People completed a survey and said they have worked at the home for a number of years and they said I feel very fortunate to have a job here. They also said the home cares very well for each person and they go out of their way to do things for the residents. The survey we received from the health care professional indicated they were pleased with the level of care the service provides. The said St Judes provides a happy homely environment for all residents ensuring all their needs are met to the best of their abilities and all the residents seen happy. Three social care professionals contacted us and they all praised the home and staff. comments we received included; I am extremely impressed with the levels of care they provide and the staff go the extra mile. I wish other homes were of the same caliber and they provide an individual service to its residents. What are we going to do as a result of this annual service review? Annual Service Review Page 5 of 7 Subject to any changes in registration and inspection practice following implementation of the Health and Social Care Act 2008, our current plan is to do a key inspection by 28th November 2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people who use the service. Annual Service Review Page 6 of 7 Reader Information
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