Latest Inspection
This is the latest available inspection report for this service, carried out on 13th April 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Sunningdale House.
Annual service review
Name of Service: Sunningdale House The quality rating for this care home is: The rating was made on: two star good service 1 9 0 2 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Bridgit Stockton Date of this annual service review: 0 2 0 3 2 0 1 0 Annual Service Review Page 1 of 5 Information about the service
Address of service: 103/105 Franklin Road Harrogate North Yorkshire HG1 5EN 01423569191 Telephone number: Fax number: Email address: Provider web address:
Taz@franklinhomes.co.uk Name of registered provider(s): Conditions of registration: Category(ies) : mental disorder, excluding learning disability or dementia Franklin Homes Limited Number of places (if applicable): Under 65 Over 65 13 3 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Sunningdale is a care home providing personal care and accommodation for up to 13 adults who have mental health problems. The accommodation provided is in 10 single bedrooms and 1double bedroom located on the top 3 floors of the house all of which are accessed by flights of stairs. There is a wide range of communal space and a number of small kitchens for use by the service users as part of rehabilitation programmes. There is a garden to the front of the home, parking on the road at the front and private parking at the rear of the home. 1 9 0 2 2 0 0 9 Annual Service Review Page 2 of 5 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Information we have about how the service has managed any complaints or safeguarding incidents. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What people have told us about the service. What has this told us about the service? The AQAA gave us good information about the service. It gave us examples of what they do well, how they have improved and what they want to do better, and changes they have made as a result of listening to people who live at the home.They told us, that the home provides care and service to a high standard, a service that listens to its service users comments, both positive and at times negative and uses those comments to improve the quality of life within the home. We were told in the AQAA that the following have improved over the past twelve months. We have concentrated a significant amount of time on recognising each individuals own personal goals and helping them to achieve this by promoting independence and encouraging service users to become more socially inclusive. Service user menus and diets have improved significantly with an emphasis being placed on healthy eating without neglecting the freedom of choice for each individual. We now purchase fresh meat and the service users are involved in the shopping. Three of the residents have also attended a basic food and hygiene course which means they are more involved in food preparation and cooking. Currently the manager at the home is not registered with the commission. An application should be submitted for her to become registered without delay. The home has let us know about things that have happened since our last key inspection and they have shown us that they have managed issues satisfactorily. We have not received any information about this service that gives cause for concern Annual Service Review Page 3 of 5 and would make us think that the current quality rating is not accurate. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, however we can inspect the service at any time if we have any concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 4 of 5 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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