Latest Inspection
This is the latest available inspection report for this service, carried out on 15th September 2009. CQC found this care home to be providing an Excellent service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Sunnyfield.
Annual service review
Name of Service: Sunnyfield The quality rating for this care home is: The rating was made on: three star excellent service 2 3 0 9 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: David White Date of this annual service review: 1 5 0 9 2 0 0 9 Annual Service Review Page 1 of 7 Information about the service
Address of service: 153 Whinney Lane Streethouse Pontefract WF7 6DE 01977798181 01977709993 sunnyfield@mcare.info Notavailable Millennium Care Services Limited Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Number of places (if applicable): Under 65 Over 65 9 0 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Sunnyfield is a residential home for younger adults. The home is situated in Streethouse, giving people access to local community facilities such as shops and public transport. The home offers single room accommodation with en-suite facilities. The home has a dedicated staff team, many of whom have worked in the social care sector for some time. The team receive induction training and on going training from a dedicated company training officer. The home supports people to live as independent life as possible, applying ordinary living principles to the work that they do. In addition to the use of public transport, people have access to transport facilities provided by the home as and when required. The service provider ensures that information about the service is available to people who are thinking about moving into the home and people already living in the home. This information can be found in the homes Statement of Purpose and Service User Guide and through inspection reports.
Annual Service Review Page 2 of 7 2 3 0 9 2 0 0 8 Annual Service Review Page 3 of 7 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection. This included: 1. The annual quality assurance assessment (AQAA) that was sent to us by the service. 2. Surveys returned to us by people using the service and staff who work there. 3. Information we have about how the service has managed any complaints. 4. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. 5. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. 6. Relevant information from other organisations. 7. What other people have told us about the service. What has this told us about the service? Very detailed information in the AQAA told us where changes had been made to provide better outcomes for people. The ROSYH (Regional Outcome Systems for Yorkshire and Humberside) assessment tool is now more established and this has led to more person centred planning on focusing on peoples hopes and aspirations. The homes statement of purpose which provides information about the care and services on offer has recently been updated so that it is easier to read and understand and has visual aids within it to help people with communication difficulties. The service is now using an assessment tool named ASK (Assessment of Sexual Knowledge). This tool ascertains a baseline of knowledge and looks at areas for developing in anticipation of any sexual relationships. This also takes into account peoples capacity to consent to such a relationship and any underlying risk issues. The home has also piloted a government scheme for people with learning disabilities. This is called the Expert Patient Programme and is facilitated by the National Health Service. This comprises of a 6 week course that focuses on peoples long-term health problems and sets targets for a self-help approach to managing health concerns such as diet and anxiety. Health Action Plans and annual health checks are about to be introduced to the service to ensure that peoples health needs are understood and met. This includes a VIP (Vulnerable In Patient) card so that if people are admitted to hospital, information about their needs including communication is provided to the people providing the support. The service is very innovative in making sure that peoples rights are respected. Staff and people living at the home were given the opportunity to attend a drama presentation in Pontefract. This informed people about how to recognise when peoples Annual Service Review Page 4 of 7 equality and diversity needs are not being recognised. The service also recognises that because of the nature of peoples needs at the home they have to be aware about Deprivation of Liberty issues. Individual assessments are carried out on the potential human rights conflicts in managing risks. Where people may be restricted, these restrictions are agreed within a multi-disciplinary framework. Extra training is being provided to develop staffs understanding of the Mental Capacity Act. One person living in the home who lacks capacity is currently being supported by advocacy to assist with one particular issue. Four people are currently undertaking voluntary work. More emphasis is now being placed on encouraging individuals to have more responsibility in helping with domestic tasks around the home to develop peoples daily living skills. There are plans to open a new service as an annex to Sunnyfield. This will offer a flat type style of accommodation to one person and a home for two other individuals to share. The AQAA confirms that policies and procedures are in place for dealing with complaints and protecting people. Notifications show that proper action is always taken and that other agencies are informed in response to safeguarding incidents to keep people safe from possible harm. People living in the home continue to tell us they are happy living there. Those who returned surveys to us all said they are treated well by staff who always listen to them and act on their concerns. All commented that they are able to make their own decisions about their daily lives. One person said, I like being taken on holiday by the staff. Another person commented I am well supported with activities and to do daily living tasks. One person said, the staff are good at supporting me with family issues, another said, staff take me to church. A person living at the home also commented staff respect me. We received comments from staff who work at the home. All said that they are always kept up to date about peoples needs. They said they receive regular support from the manager and feel that they receive good training to help them in their jobs. All the surveys commented that induction had well prepared them for the job before starting work at the home. One staff member did say that the home could be better at allowing more time for proper induction of new starters. Two members of staff also said that more forensic training would be useful. A staff member commented I enjoy working for Millennium. To work with people who have learning disabilities has been very rewarding for me. The home continues to let us know about things that have happened since our last key inspection and they have shown that they manage issues well. They work well with us and have shown us that their service continues to provide excellent outcomes for the people who use it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 22nd September 2011. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service.
Annual Service Review Page 5 of 7 Annual Service Review Page 6 of 7 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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