Latest Inspection
This is the latest available inspection report for this service, carried out on 16th March 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for The Green.
Annual service review
Name of Service: The Green The quality rating for this care home is: The rating was made on: two star good service 0 4 1 2 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Sally Newman Date of this annual service review: 0 7 0 1 2 0 1 0 Annual Service Review Page 1 of 5 Information about the service
Address of service: Ravenswood Village Nine Mile Ride Crowthorne Berkshire RG45 6BQ 01344755568 Telephone number: Fax number: Email address: Provider web address:
green@norwood.org.uk bucketsandspades@norwood.org.uk Norwood Ravenswood Ltd T/A Norwood The registered provider is responsible for running the service Name of registered provider(s): Name of registered manager (if applicable): Conditions of registration: Category(ies) : learning disability Conditions of registration: The maximum number of service users who can be accommodated is: 15 The registered person may provide the following category/ies of service only: Care home only (PC) to service users of the following gender: Either whose primary care needs on admission to the home are within the following categories: Learning disabiilty (LD) Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service The Green cares for 15 adults with learning disabilities. It is set in Ravenswood Village, which is a community operating within the Jewish faith, although it also caters for nonJewish residents. The home is unique in that it is a complex of individual bungalows built around a green, with a separate building that provides the communal facilities of
Annual Service Review Page 2 of 5 Number of places (if applicable): Under 65 Over 65 15 0 0 4 1 2 2 0 0 8 the home, including the lounge and dining space, laundry and kitchen. The current fees at the time of inspection were from 39.000 to 67.644 per annum. Annual Service Review Page 3 of 5 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection that was conducted on 4/12/2008. This included 1. Annual quality assurance assessment that was sent to us by the service. The AQAA is a self assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. 2. Information we have about how the service has managed any complaints or allegations. 3. Surveys returned to us by people using the service. 4. What the service has told us about things that have happened in the service. 5. The previous key inspection report. What has this told us about the service? The service sent us their annual quality assurance assessment when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgement is that the service home is still providing a good outcomes for service users and that they know what further improvement they need to make. We sent 15 service user surveys to the service for distribution to service users. 3 completed surveys were received and all provided positive responses. At the time of writing this report no person has contacted the CQC regarding concerns about the service since the last inspection. The service continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 3/12/2011. However, we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 4 of 5 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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