Latest Inspection
This is the latest available inspection report for this service, carried out on 15th September 2009. CQC found this care home to be providing an Good service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Thornhill Road.
Annual service review
Name of Service: Thornhill Road The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Lynda Jones Date of this annual service review: 1 5 0 9 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: 22 & 24 Thornhill Road Rastrick Brighouse West Yorkshire HD6 3AX 01484401228 Telephone number: Fax number: Email address: Provider web address:
www.st-annes.org.uk St Anne`s Community Services Name of registered provider(s): Name of registered manager (if applicable) Miss Amanda Jane Morgan Conditions of registration: Category(ies) : learning disability physical disability Number of places (if applicable): Under 65 Over 65 7 7 0 0 Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service 22 and 24 Thornhill Road is owned and managed by St Annes Community Services and is registered to provide nursing and social care for up to seven adults with a learning disability. The home is situated in a residential area of Rastrick, Calderdale, close to local community facilities and public transport links. The property is purpose built and the accommodation is provided on one level and is fully accessible for all people living at the home. All bedrooms are for single occupancy and highly personalised to reflect their occupants interests and tastes. Communal areas are comfortable and furnished and fitted to a good standard. None Annual Service Review Page 2 of 6 Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? Information is available on request from the home about the service they provide. In the AQAA they told us anyone interested in moving in would be given the opportunity to visit, have tea and spend a weekend there prior to moving in. Relatives are also welcome to visit. Everyone living there has an individual support plan which is about peoples wants, needs and aspirations for their life. People use the facilities in their local community and take part in leisure activities that are in keeping with their intersts. Each person has an person centred plan which is about the goals they want to work towards. The plans are reviewed regularly to reflect changes in peoples needs. Everyone has access to a range of healthcare providers. The AQAA told us all clients have an up to date OK Health Check and Health Action Plan in place and staff respond quickly and appropriately to clients changing health needs. In the AQAA we were told A healthily varied diet is provided, with clients encouraged to participate in meal preparation and cooking. We asked about the complaints procedure and the procedure for making sure that people living there are safe. The AQAA told us All of the staff are aware of the whistle blowing policy. This is about their responsibility to report any poor practice they witness. The staff are trained in adult protection awareness and about their duty to protect people in their care. There is a complaints procedure for people to follow if they have any concerns about the service. We have not received any complaints. We asked the service to tell us about the environment at Thornhill Road. They said the Annual Service Review Page 4 of 6 home is maintained to a good standard with homely decor, individualised bedrooms, and is kept clean and tidy. Adaptations have been made to meet individuals needs. Communal areas are homely and clean and tidy. All rooms can be locked by service user if they wish. Cleaning and maintenance schedules in place and being followed. The home is safe and secure with access to a pleasant private garden. The home has level access and is level inside. Staff receive regular supervision and an annual appraisal, they also receive regular training to keep their care practice up to date. There are sufficient staff on duty to meet the needs of people living there. In the AQAA we were told Staff are deployed in a way that maximises efficiency and effectively meets needs of service users. The home is managed in the best interests of the people living there. The home manager has considerable experience and the relevant qualifications and skills to manage the service. The home continues to let us know about things that have happened since our last key inspection and have shown us that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan. We will do a key inspection by 12th August 2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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