Latest Inspection
This is the latest available inspection report for this service, carried out on 16th November 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Trevern.
Annual service review
Name of Service: Trevern The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Michael Dennis Date of this annual service review: 2 0 1 0 2 0 0 9 Annual Service Review Page 1 of 5 Information about the service
Address of service: 72 Melville Road Falmouth Cornwall TR11 4DD 01326312833 01326210196 trevern.home@cornwallcare.org Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : dementia mental disorder, excluding learning disability or dementia old age, not falling within any other category Conditions of registration: Cornwall Care Ltd Number of places (if applicable): Under 65 Over 65 0 0 0 35 11 13 Accommodation and care may be provided for up to a maximum of three service users aged between 55 years and 64 years within the categories of dementia and mental disorder. Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Trevern is one of eighteen care homes owned by Cornwall Care Ltd. It is situated on Melville Road in Falmouth. The home provides care and accommodation for up to forty older people, twenty-one of who may have a degree of dementia on admission. There are service user bedrooms in the original house and, adjoining this, flatlets for more able and independent residents. Sixteen rooms are provided in the recent extension to the home. Bedrooms in the flatlets and `house? are on the ground floor and first floor
Annual Service Review Page 2 of 5 None with a lift at each end of the building. The new wing is on one level. All units have sufficient communal rooms and bathrooms and toilets. All rooms have call bells. Meals are prepared in a kitchen on the ground floor and served in three dining rooms, accessible to all residents. The grounds are tidy and there are outside areas with seating and tables, accessible by residents. A secure garden area has also been developed next to the new extension of the home. Limited car parking space is provided at the front of the home. The range of fees is currently from #283 to #649 weekly at October 2007. Annual Service Review Page 3 of 5 Service update since the last key inspection or annual service review:
What did we do for this annual service review? The last Key inspection report was conducted on the 22nd. October 2007 when the current rating was made. The date of the last ASR was 20th.October 2008. We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included, the annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service.Surveys returned to us by people using the service and from other people with an interest in the service.Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement.The previous key inspection and the results of any other visits that we have made to the service in the last 12 months.Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? This service sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgement is that the care home is still providing a good service and that they know what further improvements they need to make. The AQAA told us that the service continued to forge strong links with the families of the people that live there, and ensured that the information is shared as appropriate to make a transparent service.The AQAA informed us that Staff training remains a priority. Reviews of policies and procedures occur. The AQAA also told us that they had received no complaints since the last Inspection. The Care Quality Commission have not received any complaints about this service. The care home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 22nd October 2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 4 of 5 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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