Latest Inspection
This is the latest available inspection report for this service, carried out on 9th November 2009. CQC found this care home to be providing an Good service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Wordsworth House Care Home.
What the care home does well The main lounge has been extended to provide additional space for recreational and social activities; during this random inspection the lounge was seen to be in use with a number of residents participating in an `exercise to music` session. The home has made some changes to care planning documentation to ensure the provision of comprehensive accurate information to staff, to guide and direct their work with residents. We looked at the care documentation for 3 currently accommodated residents and found that in advance of any new resident being admitted a thorough assessment of their needs and circumstances is recorded, and thereafter a care plan including all essential information is drawn up from the findings of robust and reliable assessments. The records showed that the home responds well to the changing needs of residents, ensuring they receive the nursing and social care they require. We examined medicine administration records (MARs) which showed that residents receive the medicines they have been prescribed at the required doses and frequencies. We toured the home and spoke briefly with a number of residents and staff. The overall impression was of a friendly and well run home, where residents receive the care they need in comfortable and pleasant surroundings. What the care home could do better: Neither the report of this random inspection, nor the report of the previous key inspection, contain any requirements for improvement.The National Minimum Standards are met. Random inspection report
Care homes for older people
Name: Address: Wordsworth House Care Home 2 Belle Vue Road Swanage Dorset BH19 2HR two star good service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Gloria Ashwell Date: 0 9 1 1 2 0 0 9 Information about the care home
Name of care home: Address: Wordsworth House Care Home 2 Belle Vue Road Swanage Dorset BH19 2HR 01929423614 Telephone number: Fax number: Email address: Provider web address: trisha@wordsworth-house.co.uk Name of registered provider(s): Type of registration: Number of places registered: Conditions of registration: Category(ies) : Wordsworth House Care Home Ltd care home 51 Number of places (if applicable): Under 65 Over 65 51 old age, not falling within any other category Conditions of registration: 0 The maximum number of service users who can be accommodated is 51. The registered person may provide the following category of service only Date of last inspection Brief description of the care home Wordsworth House is a large, detached, 3-storey property situated in the Durlston part of Swanage town.It is in an elevated position, with many rooms and the gardens offering views over Durlston Park and the sea. The garden is attractive, well maintained and easily accessible by having ramps and rails.Residents at Wordsworth House have the benefit of the local seaside town and the amenities it offers including shops, restaurants and a post office.The home is registered with the Commission for Social Care Inspection to accommodate a maximum of 51 older people with nursing or personal care needs. Accommodation is over 3 floors with 2 double and 6 single rooms
Care Homes for Older People Page 2 of 8 Brief description of the care home on the first floor; 3 double and 14 single rooms on the second floor and 2 double and 17 single rooms on the second floor. The main communal areas consist of a lounge and a large diningsitting room. The home has assisted bathing facilities on each floor and there are 2 passenger lifts. Off road parking is available at the front of the house.Wordsworth House Care Home Ltd owns the home and the Registered Manager is Ms Ashby Rudd. Weekly fee rates are from GBP462 - GBP800, extra amounts are charged for chiropody services, hairdressing, daily papers magazines. See the following website for further guidance on fees and contracts www.oft.gov.uk Value for Money and Fair Terms in Contracts. Care Homes for Older People Page 3 of 8 What we found:
This focussed inspection was undertaken in order to monitor general standards within the home, since the last key inspection carried out during July 2008 which determined that the quality rating was a 2 star service, meaning that the people who use the service experience good quality outcomes. Since the last key inspection the registered manager has left the employ of the home, and during November 2009 a new manager commenced work in the home and intends to apply to become the registered manager. Also during November 2009 a Business Manager commenced work in the home, focusing on the management of human resources and provisions for Health & Safety. During July 2009 an allegation of neglect was made against the home. In accordance with established protocols for safeguarding vulnerable people this was investigated by the local Social Services office. The allegation was not substantiated but the investigation identified that there was room for improvement with particular aspects including the standard of pre-admission assessment. What the care home does well: What they could do better:
Neither the report of this random inspection, nor the report of the previous key inspection, contain any requirements for improvement.
Care Homes for Older People Page 4 of 8 The National Minimum Standards are met. If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Older People Page 6 of 8 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Older People Page 7 of 8 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Care Homes for Older People Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
