Latest Inspection
This is the latest available inspection report for this service, carried out on 7th January 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Wyton Abbey.
Annual service review
Name of Service: Wyton Abbey The quality rating for this care home is: The rating was made on: two star good service 2 7 1 1 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Janet Lamb Date of this annual service review: 1 1 1 1 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: Wyton Bilton Hull East Yorkshire HU11 4DJ 01482817610 01482815604 Telephone number: Fax number: Email address: Provider web address:
info@prime-life.co.ukwww.prime-life.co.uk Prime Life Ltd Name of registered provider(s): Conditions of registration: Category(ies) : dementia old age, not falling within any other category Conditions of registration: Number of places (if applicable): Under 65 Over 65 33 0 0 33 The maximum number of service users who can be accommodated is: 33 The registered person may provide the following category of service only: Care Home only - Code PC, To service users of the following gender: Either, Whose primary care needs on admission to the home are within the following categories: Old age, not falling within any other category - Code OP, maximum number of places 33, Dementia - Code DE, maximum number of places 33 Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Wyton Abbey is a large house set back from the main road, in its own grounds, adjacent to the village of Wyton, in the East Riding of Yorkshire. The house is a listed building, has extensive grounds with a small walled garden area for people to sit in and a large car park for approximately ten cars. Access to public transport is from the
Annual Service Review Page 2 of 6 None 2 7 1 1 2 0 0 8 adjacent main road, which is a short walk along the homes driveway. Prime Life Ltd owns the home, which is registered for thirty three people of either sex, the majority of whom are over 65 years of age. People may or may not have dementia. The majority of the bedrooms are single with five bedrooms being shared. The adjacent Garden Cottage has three bedrooms for people who are more independent. Services provided include personal care, meals, laundry and health care, with additional health services being accessed as necessary. For example, the district nursing services. We were told at the last key inspection in November 2008 that the weekly fees range from £371.50 to £475.00. People pay extra for hairdressing (although the company pay on behalf of people every fourth week), chiropody, toiletries, individual newspapers and magazines, and optician services. People are given information about the home before they arrive. They can ask the registered manager for a copy of the service users guide, the statement of purpose and for a copy of the most recent inspection report. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys returned to us by people using the service and from other people with an interest in the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was very clear and gave us all the information we asked for. It told us about how the home consults people, cares for them using the person centred care planning approach, embraces equality and diversity amongst the people and the staff, provides good value for money, assesses people individually and so on. It also told us about how people are assisted with their health care needs, with achieving a lifestyle of their choosing, and with maintaining a healthy diet and so on. The home knows what it wants to do to improve its service in all areas of care and support and has clear visions. We looked at the information in the AQAA and our judgement is that the home is still providing a good service and that they know what further improvements they need to make. People living in the home always tell us that they are happy there. Information passed to us in the six surveys they returned says they are particularly pleased with the care provided, the comfort and cleanliness of the home, the food, the trips out and activities, but areas highlighted for improvement are redecoration of the downstairs, more presence of staff in communal areas, and a little more stimulating activity apart from the television. We also received two surveys from the staff whose comments include, the activities programme is very good at the moment and we care well for clients and meet their Annual Service Review Page 4 of 6 needs. Also that the staff relate well to relatives and make sure they receive the relevant information about the people living in the home. Finally we received three social and health care professional surveys that say the home is well organised, staff are caring and helpful and cope well with people. Also that it is a friendly, welcoming home, a person centred approach is used, and difficult to care for people are taken on and cared for well, and that the staff work well with district nursing teams to meet peoples individual needs. The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 27th November 2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
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