Care Home: Yearsley Villa Residential Home

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What the care home does well There is a homely and friendly atmosphere to the home. People said they were happy living there. One person said, "I like it here" another nodded, smiled and gave a thumbs up sign when asked if they liked living at the home. The providers have very good knowledge of people`s individual support needs and can describe people`s routines well. People who live at the home said they enjoyed the food and that the provider was a "Great cook". Health professionals spoke highly of the service. Comments included: "Offer a person centred service" "Well informed carers re: clients, particular mental health needs" "Consistent approach". People who use the service said they were well looked after and that the providers listen and act on what they say. The home is spotlessly clean, homely and very well maintained. People said they were very happy with their rooms, they were highly individualised and reflected people`s tastes and interests. People who live at the home spoke highly of the providers. Their comments included: "They are nice" "They are good to us". A health professional also said, "Warm and friendly staff". What has improved since the last inspection? People who use the service now have their own bank account, which increases their independence with financial matters. The providers have also introduced a recording system to show how people`s finances are managed. This gives greater protection to everyone. Medication is safely stored, making it safe for everyone. In the AQAA, the provider told us of improvements made to the environment. These included, `The large front windows on the property have been replaced with double glazed units with safety glass for added warmth and safety. The front and rear parking areas have been completely replaced with block paving to provide a much safer area to walk on with added improvements for wheelchair use etc.` What the care home could do better: A current CRB (Criminal Records Bureau) check must be obtained for anyone who works at the home. This will make sure people`s interests are properly protected. Some serious consideration should be given to the providers updating their knowledge on safeguarding adults. This will make sure people who use the service are further protected. CARE HOME ADULTS 18-65 Yearsley Villa Residential Home Yearsley Villa 177 Huntington Road York YO31 9BP Lead Inspector Dawn Navesey Key Unannounced Inspection 28th January 2009 11:30 Yearsley Villa Residential Home DS0000015836.V373841.R01.S.doc Version 5.2 Page 1 The Commission for Social Care Inspection aims to: • • • • Put the people who use social care first Improve services and stamp out bad practice Be an expert voice on social care Practise what we preach in our own organisation Reader Information Document Purpose Author Audience Further copies from Copyright Inspection Report CSCI General Public 0870 240 7535 (telephone order line) This report is copyright Commission for Social Care Inspection (CSCI) and may only be used in its entirety. Extracts may not be used or reproduced without the express permission of CSCI www.csci.org.uk Internet address Yearsley Villa Residential Home DS0000015836.V373841.R01.S.doc Version 5.2 Page 2 This is a report of an inspection to assess whether services are meeting the needs of people who use them. The legal basis for conducting inspections is the Care Standards Act 2000 and the relevant National Minimum Standards for this establishment are those for Care Homes for Adults 18-65. They can be found at www.dh.gov.uk or obtained from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering: www.tso.co.uk/bookshop This report is a public document. Extracts may not be used or reproduced without the prior permission of the Commission for Social Care Inspection. Yearsley Villa Residential Home DS0000015836.V373841.R01.S.doc Version 5.2 Page 3 SERVICE INFORMATION Name of service Yearsley Villa Residential Home Address Yearsley Villa 177 Huntington Road York YO31 9BP 01904 630 450 0870 135 8714 yearsleyvilla@btinternet.com Telephone number Fax number Email address Provider Web address Name of registered provider(s)/company (if applicable) Name of registered manager (if applicable) Type of registration No. of places registered (if applicable) Mrs Sandra Taylor Mr Steven Taylor Care Home 3 Category(ies) of Learning disability (3) registration, with number of places Yearsley Villa Residential Home DS0000015836.V373841.R01.S.doc Version 5.2 Page 4 SERVICE INFORMATION Conditions of registration: Date of last inspection 20th February 2007 Brief Description of the Service: Yearsley Villa is a large, old detached property that provides accommodation and personal care for three adults with learning disabilities. The home is located close to the city of York and within walking distance of the local communities, amenities and facilities. There is off road parking available to the front of the premises. The registered providers confirmed in February 2009 that the current weekly fees range from £410 to £538. Additional charges are made for transport costs out of York, hairdressing, taxi fares and clothing. The registered provider confirmed that prior to admission, people would be given a copy of the service users’ guide, which provides them with information about the home, and what it provides. Yearsley Villa Residential Home DS0000015836.V373841.R01.S.doc Version 5.2 Page 5 SUMMARY This is an overview of what the inspector found during the inspection. The quality rating for this service is 2 star. This means the people who use this service experience good quality outcomes. The Commission for Social Care Inspection (CSCI) inspects homes at a frequency determined by how the home has been risk assessed. The inspection process has now become a cycle of activity rather than a series of one-off events. Information is gathered from a variety of sources, one being a site visit. More information about the inspection process can be found on our website www.csci.org.uk One inspector who was at the home from 11:30am to 2:30pm on 28 January 2009 carried out this visit. One day’s notice of the visit was given to make sure the providers and people who live at the home were in. The purpose of the inspection was to make sure the home was operating and being managed for the benefit and well being of the people living there. And also to monitor progress on the requirements and recommendations made at the last inspection. Before the inspection evidence about the home was reviewed. This included looking at any reported incidents, accidents and complaints. This information was used to plan the visit. An AQAA (Annual Quality Assurance Assessment) was completed by the provider before the visit to provide additional information. Survey forms were sent out to people living at the home and health care professionals. Five of these have been returned and this information has also been used in the preparation of this report. During the visit a number of documents and records were looked at and some areas of the home used by the people living there were visited. Some time was spent with the people who live at the home, talking to them and interacting with them. Time was also spent talking to the providers. Feedback at the end of the visit was given to the providers. What the service does well: There is a homely and friendly atmosphere to the home. People said they were happy living there. One person said, “I like it here” another nodded, smiled and gave a thumbs up sign when asked if they liked living at the home. The providers have very good knowledge of peoples individual support needs and can describe peoples routines well. People who live at the home said they enjoyed the food and that the provider was a “Great cook”. Yearsley Villa Residential Home DS0000015836.V373841.R01.S.doc Version 5.2 Page 6 Health professionals spoke highly of the service. Comments included: “Offer a person centred service” “Well informed carers re: clients, particular mental health needs” “Consistent approach”. People who use the service said they were well looked after and that the providers listen and act on what they say. The home is spotlessly clean, homely and very well maintained. People said they were very happy with their rooms, they were highly individualised and reflected people’s tastes and interests. People who live at the home spoke highly of the providers. Their comments included: “They are nice” “They are good to us”. A health professional also said, “Warm and friendly staff”. What has improved since the last inspection? What they could do better: A current CRB (Criminal Records Bureau) check must be obtained for anyone who works at the home. This will make sure people’s interests are properly protected. Some serious consideration should be given to the providers updating their knowledge on safeguarding adults. This will make sure people who use the service are further protected. Yearsley Villa Residential Home DS0000015836.V373841.R01.S.doc Version 5.2 Page 7 Please contact the provider for advice of actions taken in response to this inspection. The report of this inspection is available from enquiries@csci.gsi.gov.uk or by contacting your local CSCI office. The summary of this inspection report can be made available in other formats on request. Yearsley Villa Residential Home DS0000015836.V373841.R01.S.doc Version 5.2 Page 8 DETAILS OF INSPECTOR FINDINGS CONTENTS Choice of Home (Standards 1–5) Individual Needs and Choices (Standards 6-10) Lifestyle (Standards 11-17) Personal and Healthcare Support (Standards 18-21) Concerns, Complaints and Protection (Standards 22-23) Environment (Standards 24-30) Staffing (Standards 31-36) Conduct and Management of the Home (Standards 37 – 43) Scoring of Outcomes Statutory Requirements Identified During the Inspection Yearsley Villa Residential Home DS0000015836.V373841.R01.S.doc Version 5.2 Page 9 Choice of Home The intended outcomes for Standards 1 – 5 are: 1. 2. 3. 4. 5. Prospective service users have the information they need to make an informed choice about where to live. Prospective users’ individual aspirations and needs are assessed. Prospective service users know that the home that they will choose will meet their needs and aspirations. Prospective service users have an opportunity to visit and to “test drive” the home. Each service user has an individual written contract or statement of terms and conditions with the home. The Commission consider Standard 2 the key standard to be inspected. JUDGEMENT – we looked at outcomes for the following standard(s): 2 People who use the service experience good quality outcomes in this area. We have made this judgement using available evidence including a visit to this service. People who use the service and their representatives have the information needed to choose a home that will meet their needs. EVIDENCE: There have been no new admissions since our last inspection of the home. We looked at assessments on file for people who currently live at the home. It was clear that a full assessment of people’s needs was carried out before they moved in to the home. Health and social care professionals are also involved in reviewing people’s needs every year, to make sure the home is right for them. In the AQAA, the provider said, ‘PROSPECTIVE SERVICE USERS ARE GIVEN INFORMATION ABOUT THE HOME SO THAT THEY CAN MAKE A PROPER DECISION IF YEARSLEY VILLA WILL BE SUITABLE FOR THEM. Yearsley Villa Residential Home DS0000015836.V373841.R01.S.doc Version 5.2 Page 10 There is a homely and friendly atmosphere to the home. People said they were happy living there. One person said, “I like it here” another nodded, smiled and gave a thumbs up sign when asked if they liked living at the home. Yearsley Villa Residential Home DS0000015836.V373841.R01.S.doc Version 5.2 Page 11 Individual Needs and Choices The intended outcomes for Standards 6 – 10 are: 6. 7. 8. 9. 10. Service users know their assessed and changing needs and personal goals are reflected in their individual Plan. Service users make decisions about their lives with assistance as needed. Service users are consulted on, and participate in, all aspects of life in the home. Service users are supported to take risks as part of an independent lifestyle. Service users know that information about them is handled appropriately, and that their confidences are kept. The Commission considers Standards 6, 7 and 9 the key standards to be inspected. JUDGEMENT – we looked at outcomes for the following standard(s): 6,7,9 People who use the service experience good quality outcomes in this area. We have made this judgement using available evidence including a visit to this service. People are encouraged to make decisions about their lives and are involved in planning their care and support. EVIDENCE: In the AQAA, the provider said, ‘SERVICE USERS HAVE DETAILED CARE PLANS AND RISK ASSESSMENTS IN PLACE WHICH ARE REVIEWED & RECORDED EVERY SIX MONTHS, THE SERVICE USERS AT YEARSLEY VILLA ARE ENCOURAGED TO MAKE DECISIONS ABOUT THERE LIFE WITH ASSISTANCE IF/WHEN REQ.’ Yearsley Villa Residential Home DS0000015836.V373841.R01.S.doc Version 5.2 Page 12 We looked at care plan and risk assessment records for some people who live at the home. We found them to be person centred and individual to each person. They gave clear guidance on people’s needs. The providers are familiar with what was written in peoples care plans and could talk confidently about the support they give. They had very good knowledge of peoples individual support needs and could describe peoples routines well. Care plans are reviewed and evaluated regularly to make sure they are still relevant for people. This makes sure they are still meeting peoples needs properly. People are encouraged to make choices and decisions about what they do. The providers said they encourage people to choose what to do, where to go out, what to eat and what to be involved in around the house. People who live at the home now have their own bank accounts. People who use the service said they were able to do what they wanted most of the time. In the AQAA, the manager said, ‘ALL BENEFITS ARE NOW DEPOSITED INTO THE SERVICE USERS OWN ACCOUNTS WITH BANK STATEMENTS AVAILABLE WHEN REQ.’ Records showed that proper accounts were kept of how people spent their money. Yearsley Villa Residential Home DS0000015836.V373841.R01.S.doc Version 5.2 Page 13 Lifestyle The intended outcomes for Standards 11 - 17 are: 11. 12. 13. 14. 15. 16. 17. Service users have opportunities for personal development. Service users are able to take part in age, peer and culturally appropriate activities. Service users are part of the local community. Service users engage in appropriate leisure activities. Service users have appropriate personal, family and sexual relationships. Service users’ rights are respected and responsibilities recognised in their daily lives. Service users are offered a healthy diet and enjoy their meals and mealtimes. The Commission considers Standards 12, 13, 15, 16 and 17 the key standards to be inspected. JUDGEMENT – we looked at outcomes for the following standard(s): 12,13,15,16,17 People who use the service experience good quality outcomes in this area. We have made this judgement using available evidence including a visit to this service. People who use the service are able to make choices about their lifestyle. Social, educational, cultural and recreational activities meet peoples expectations. They also benefit from a good, healthy and varied diet. EVIDENCE: In the AQAA, the provider said, ‘ALL THE RESIDENTS ARE OFFERED A HEALTHY DIET WITH A CHOICE WHEN REQUIRED, THE SERVICE USERS HAVE OPPORTUNITIES FOR THERE PERSONAL DEVELOPMENT AND ARE ABLE TO TAKE PART IN ALL APPROPRIATE ACTIVITIES. THE SERVICE USERS RIGHTS AND RESPONSIBILITIES ARE RESPECTED AT ALL TIMES’ and ‘THE SERVICE USERS ARE VERY HAPPY AND FEEL PART OF THE FAMILY, WE LIKE TO KEEP Yearsley Villa Residential Home DS0000015836.V373841.R01.S.doc Version 5.2 Page 14 THE RUNNING OF THE HOME AS INFORMAL AS POSSIBLE TO MAKE THE SERVICE USERS FEEL THAT IT IS A HOME.’ There is a variety of activity on offer to people. This includes, days out, clubs, interacting with the provider’s dogs, shopping and going to the pub. Some people also attend day centres. The providers also make sure there is plenty for people to do at the home such as getting involved in household activity, baking, watching television and reading hobby magazines. People are also supported to keep in contact with family and friends. People said they get out and about in the local community. They spoke of local shops and pubs that they like to visit. They also said they enjoyed the garden in the summer months. There was plenty of social interaction between the providers and people who use the service. It was clear that the providers and people who use the service get on well. In the AQAA, the provider said he had plans to improve the service and to ‘ENCOURAGE SERVICE USERS TO SUGGEST IDEAS FOR IMPROVING THE SERVICE WE OFFER’. The providers said they did this by every day contact and conversation. They said suggestions would usually be around places of interest to go to or what meals to have. Food choices are made on a daily basis. The main meal is eaten in the evening, where the people who live at the home and the provider sit down together as a ‘family’ group. We observed people having their lunchtime meal. The food looked appetising and plentiful. Snacks and drinks are available whenever people want them and they can help themselves. People who live at the home said they enjoyed the food and that the provider was a “Great cook”. On the day of the visit, the provider and one of the people who live at the home were making home made bread in a bread maker. Yearsley Villa Residential Home DS0000015836.V373841.R01.S.doc Version 5.2 Page 15 Personal and Healthcare Support The intended outcomes for Standards 18 - 21 are: 18. 19. 20. 21. Service users receive personal support in the way they prefer and require. Service users’ physical and emotional health needs are met. Service users retain, administer and control their own medication where appropriate, and are protected by the home’s policies and procedures for dealing with medicines. The ageing, illness and death of a service user are handled with respect and as the individual would wish. The Commission considers Standards 18, 19, and 20 the key standards to be inspected. JUDGEMENT – we looked at outcomes for the following standard(s): 18,19,20 People who use the service experience good quality outcomes in this area. We have made this judgement using available evidence including a visit to this service. Peoples general healthcare needs are well met and based upon their individual needs. EVIDENCE: The providers have good knowledge of peoples personal support needs. They are thoughtful, sensitive and respectful of peoples dignity when attending to any needs. People who live at the home looked well cared for, well dressed and groomed. Good records are kept of health appointments and their outcomes. The providers make sure that people are given support to attend appointments to meet their health needs. People are referred to health professionals when needed. The providers have identified and monitored health needs well. Yearsley Villa Residential Home DS0000015836.V373841.R01.S.doc Version 5.2 Page 16 Health professionals spoke highly of the service. Comments included: “Offer a person centred service” “Well informed carers re: clients, particular mental health needs” “Consistent approach”. People who use the service said they were well looked after and that the providers listen and act on what they say. People said they get the help they need but are also encouraged to be independent. One person said, “I like to see to myself”. We looked at medication administration in the home. Some people have been assessed as able to manage their own medication. Lockable storage is provided for people to store their own medication safely. Other people need their medication managed for them. This is kept in a locked cupboard and administered by the provider. We checked the MAR (Medication Administration Record) sheets and found them to be in good order. Yearsley Villa Residential Home DS0000015836.V373841.R01.S.doc Version 5.2 Page 17 Concerns, Complaints and Protection The intended outcomes for Standards 22 – 23 are: 22. 23. Service users feel their views are listened to and acted on. Service users are protected from abuse, neglect and self-harm. The Commission considers Standards 22, and 23 the key standards to be inspected. JUDGEMENT – we looked at outcomes for the following standard(s): 22,23 People who use the service experience good quality outcomes in this area. We have made this judgement using available evidence including a visit to this service. People who use the service are able to express their concerns and are protected from abuse. EVIDENCE: In the AQAA, the provider said they had improved the service by ‘Discussions with the service users of the complaints procedure & encouraged them to read the service users guide’. People we spoke to said they would talk to the providers or members of their family if they were unhappy about the service. We looked at the safeguarding adults policy in the home. It is clear and is in line with the local authority multi agency policy for the protection of vulnerable adults. The providers are aware of their responsibilities to report any allegations or suspicions of abuse to the local authority. However, the providers have not attended any safeguarding adults training for some time and would benefit from updating their skills and knowledge. There have been no complaints received or any safeguarding adult referrals since our last inspection of the home. As mentioned in the Individual Needs and Choices section of this report there are now better systems in place to protect the money of people who live at the Yearsley Villa Residential Home DS0000015836.V373841.R01.S.doc Version 5.2 Page 18 home. The providers have introduced a system of checks and record to say they have done this. Records are kept of the finances of people who live at the home and their monies are kept safe. Yearsley Villa Residential Home DS0000015836.V373841.R01.S.doc Version 5.2 Page 19 Environment The intended outcomes for Standards 24 – 30 are: 24. 25. 26. 27. 28. 29. 30. Service users live in a homely, comfortable and safe environment. Service users’ bedrooms suit their needs and lifestyles. Service users’ bedrooms promote their independence. Service users’ toilets and bathrooms provide sufficient privacy and meet their individual needs. Shared spaces complement and supplement service users’ individual rooms. Service users have the specialist equipment they require to maximise their independence. The home is clean and hygienic. The Commission considers Standards 24, and 30 the key standards to be inspected. JUDGEMENT – we looked at outcomes for the following standard(s): 24,30 People who use the service experience good quality outcomes in this area. We have made this judgement using available evidence including a visit to this service. The environment is homely, comfortable and safe for people who live at the home. EVIDENCE: In the AQAA, the provider said they, ‘provide a warm and comfortable home with a safe homely atmosphere. As well as the communal lounge there is a additional lounge, which is available for service users who prefer privacy and quiet. The grounds at Yearsley Villa are well kept and provide a safe secluded area with ample seating etc. There is ample secure parking at Yearsley Villa for visitors.’ Yearsley Villa Residential Home DS0000015836.V373841.R01.S.doc Version 5.2 Page 20 A tour of the home was carried out. Communal areas, bathrooms and bedrooms were visited. The home looked spotlessly clean, homely and very well maintained. People said they were very happy with their rooms, they were highly individualised and reflected people’s tastes and interests. A person who lives at the home told us of recent improvements to their room, which included a new carpet, bedding and curtains. They said, “I chose them myself”. In the AQAA, the provider told us of improvements made to the environment. These included, ‘The large front windows on the property have been replaced with double glazed units with safety glass for added warmth and safety. The front and rear parking areas have been completely replaced with block paving to provide a much safer area to walk on with added improvements for wheelchair use etc.’ Yearsley Villa Residential Home DS0000015836.V373841.R01.S.doc Version 5.2 Page 21 Staffing The intended outcomes for Standards 31 – 36 are: 31. 32. 33. 34. 35. 36. Service users benefit from clarity of staff roles and responsibilities. Service users are supported by competent and qualified staff. Service users are supported by an effective staff team. Service users are supported and protected by the home’s recruitment policy and practices. Service users’ individual and joint needs are met by appropriately trained staff. Service users benefit from well supported and supervised staff. The Commission considers Standards 32, 34 and 35 the key standards to be inspected. JUDGEMENT – we looked at outcomes for the following standard(s): 32,34,35 People who use the service experience good quality outcomes in this area. We have made this judgement using available evidence including a visit to this service. Staff are trained, skilled and in sufficient numbers to support people who use the service. EVIDENCE: In the AQAA, the provider said, ‘Both myself and Mrs Taylor (Sandra) have completed NVQ level 4, We are available both day and night to provide Care and support when needed. Both Sandra and myself have managed Yearsley Villa since 1998 and have been involved in running a “small” care home for over twenty years.’ No other staff are employed at the home. However, the providers said that should they want to take a break they have family members, who know the needs of the people who live at the home, who can step in to provide support. The providers said these people have an NVQ (National Vocational Yearsley Villa Residential Home DS0000015836.V373841.R01.S.doc Version 5.2 Page 22 Qualification) and have a CRB (Criminal Records Bureau) check from their current employers. They were informed that this was not satisfactory and that a current CRB check must be obtained for anyone who works at the home. This will make sure people’s interests are properly protected. The providers have kept their skills up to date by undertaking training such as the NVQ level 4 in care management. Yearsley Villa Residential Home DS0000015836.V373841.R01.S.doc Version 5.2 Page 23 Conduct and Management of the Home The intended outcomes for Standards 37 – 43 are: 37. 38. 39. 40. 41. 42. 43. Service users benefit from a well run home. Service users benefit from the ethos, leadership and management approach of the home. Service users are confident their views underpin all self-monitoring, review and development by the home. Service users’ rights and best interests are safeguarded by the home’s policies and procedures. Service users’ rights and best interests are safeguarded by the home’s record keeping policies and procedures. The health, safety and welfare of service users are promoted and protected. Service users benefit from competent and accountable management of the service. The Commission considers Standards 37, 39, and 42 the key standards to be inspected. JUDGEMENT – we looked at outcomes for the following standard(s): 37,39,42 People who use the service experience good quality outcomes in this area. We have made this judgement using available evidence including a visit to this service. The home is well managed, the interests of the people who use the service are seen as important to the providers and are properly safeguarded. EVIDENCE: In the AQAA, the provider said, they ensure the views of people who live at the home are incorporated in to how the home runs by ‘SUBTLE EVERYDAY CONVERSATIONS TO MAKE SURE ALL THE RESIDENTS ARE HAPPY AND CONTENT.’ And ‘WE HAVE LEARNT THAT OUR PRESENT RESIDENTS PREFER INFORMAL DISCUSSIONS RATHER THEN REGULAR MEETINGS.’ Yearsley Villa Residential Home DS0000015836.V373841.R01.S.doc Version 5.2 Page 24 As mentioned in the staffing section both the providers have achieved an NVQ 4 in care management. One of the providers has also obtained the registered managers award. These qualifications mean the providers are suitably qualified to run and manage the home. People who live at the home spoke highly of the providers. Their comments included: “They are nice” “They are good to us”. A health professional also said, “Warm and friendly staff”. Records we looked at showed that regular health and safety checks are carried out. For example, fire alarm checks. There is a procedure for the reporting of accidents and incidents. In the AQAA the manager said relevant health and safety policies and procedures were in place, and reviewed. He also said equipment has been serviced or tested as recommended by the manufacturer or regulatory body. Records showed that certificates on gas and electrical safety were up to date. When asked what they could do better, the provider said, ‘To constantly monitor and review and were possible act upon the service users suggestions and views.’ He said they do this by using an annual questionnaire for people who use the service to see if they are satisfied with the home. Yearsley Villa Residential Home DS0000015836.V373841.R01.S.doc Version 5.2 Page 25 SCORING OF OUTCOMES This page summarises the assessment of the extent to which the National Minimum Standards for Care Homes for Adults 18-65 have been met and uses the following scale. The scale ranges from: 4 Standard Exceeded 2 Standard Almost Met (Commendable) (Minor Shortfalls) 3 Standard Met 1 Standard Not Met (No Shortfalls) (Major Shortfalls) “X” in the standard met box denotes standard not assessed on this occasion “N/A” in the standard met box denotes standard not applicable CHOICE OF HOME Standard No Score 1 X 2 3 3 X 4 X 5 X INDIVIDUAL NEEDS AND CHOICES Standard No 6 7 8 9 10 Score CONCERNS AND COMPLAINTS Standard No Score 22 3 23 2 ENVIRONMENT Standard No Score 24 3 25 X 26 X 27 X 28 X 29 X 30 4 STAFFING Standard No Score 31 X 32 3 33 3 34 2 35 3 36 X CONDUCT AND MANAGEMENT OF THE HOME Standard No 37 38 39 40 41 42 43 Score 3 3 X 3 X LIFESTYLES Standard No Score 11 X 12 3 13 3 14 X 15 3 16 3 17 3 PERSONAL AND HEALTHCARE SUPPORT Standard No 18 19 20 21 Score 3 3 3 X 3 X 3 X X 3 X Yearsley Villa Residential Home DS0000015836.V373841.R01.S.doc Version 5.2 Page 26 NO Are there any outstanding requirements from the last inspection? STATUTORY REQUIREMENTS This section sets out the actions, which must be taken so that the registered person/s meets the Care Standards Act 2000, Care Homes Regulations 2001 and the National Minimum Standards. The Registered Provider(s) must comply with the given timescales. No. 1. Standard YA34 Regulation 19 Requirement A current CRB check must be obtained for anyone who works at the home. This will make sure people’s interests are properly protected. Timescale for action 31/03/09 RECOMMENDATIONS These recommendations relate to National Minimum Standards and are seen as good practice for the Registered Provider/s to consider carrying out. No. 1. Refer to Standard YA23 Good Practice Recommendations Some serious consideration should be given to the providers updating their knowledge on safeguarding adults. This will make sure people who use the service are further protected. Yearsley Villa Residential Home DS0000015836.V373841.R01.S.doc Version 5.2 Page 27 Commission for Social Care Inspection North Eastern Region St Nicholas Building St Nicholas Street Newcastle Upon Tyne NE1 1NB National Enquiry Line: Telephone: 0845 015 0120 or 0191 233 3323 Textphone: 0845 015 2255 or 0191 233 3588 Email: enquiries@csci.gsi.gov.uk Web: www.csci.org.uk © This report is copyright Commission for Social Care Inspection (CSCI) and may only be used in its entirety. Extracts may not be used or reproduced without the express permission of CSCI Yearsley Villa Residential Home DS0000015836.V373841.R01.S.doc Version 5.2 Page 28 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. 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