Care Home: York Road, 73

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What the care home does well We met with all the people who live in the home and the staff who were on duty. There was a relaxed atmosphere and they were being offered choices about what they wanted to do and what they wanted for lunch. They were given the assistance and prompts they needed at the meal, which was relaxed and unrushed. Activities records show us that people are offered a range of leisure activities both on the premises and in the community. People`s bedrooms are individualised and thought is given to making sure they are tastefully decorated in keeping with their interests and are comfortable. Staff have received training in equality and diversity to enable them to support people`s rights and equality in the home. People`s spiritual needs are recorded so that they can be given the opportunity and any help they need to follow their chosen beliefs. What the care home could do better: We have not made any requirements or recommendations. Random inspection report Care homes for older people Name: Address: York Road, 73 73 York Road Southport Merseyside PR8 2DU two star good service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Patricia Thomas Date: 0 8 0 1 2 0 1 0 Information about the care home Name of care home: Address: York Road, 73 73 York Road Southport Merseyside PR8 2DU 01704567592 Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable) Ms Carol Lynne Gambale Type of registration: Number of places registered: Conditions of registration: Category(ies) : Speciality Care (Rest Homes) Ltd care home 5 Number of places (if applicable): Under 65 Over 65 0 learning disability Conditions of registration: Service users to include up to 5 LD Date of last inspection Brief description of the care home 5 73 York Road is a registered care home offering care and support for five younger adults with a Learning Disability. At the moment there are four residents living at the home. The home is managed and operated by Craegmoor Healthcare and is a `Home for Life for students who attended Arden College in Southport. The house is a Victorian style semi-detached property within the Birkdale area of Southport and it is close to local shops and community centres. The home has four floors. A basement provides office space, a staff sleep - in bedroom Care Homes for Older People Page 2 of 8 Brief description of the care home and a laundry. The ground floor has two lounges and a kitchen diner. On the upper two floors are bathrooms with toilets as well as residents bedrooms. Fees for the service vary depending on the needs of the residents. Care Homes for Older People Page 3 of 8 What we found: We(the commission) carried out a short random inspection at 73 York Road to check that regulations were being met following concerns raised by the relative of a service user. We passed the concerns on to the Local Authority to be investigated. To check that people were receiving the care and support they need and are safe in their home, we used a system called case tracking. This is a method that helps us to track aspects of peoples care to ensure that they are being dealt with properly. There were four people living in the home and we looked at support plans for two people. We found that care plans clearly identified peoples needs and gave staff a lot of guidance about how to support them to be as independent as possible. The plans were person centred, which means peoples choices and preferences are central to the way they are supported. We found that care plans and risk assessments had been regularly reviewed to ensure staff have up to date information about each persons needs. In reviews we saw evidence of best practice and improved outcomes for the people who live in this home. We looked at training schedules and found that staff receive ongoing mandatory training and updates. They also receive training specific to the needs of people who live in the home and also have National Vocational Qualifications. This means that people are being supported by a staff team who have the skills to do this properly and safely. We looked at systems for protecting people who live in the home and found there is a robust recruitment procedure and staff are well vetted before they take up employment. This is to ensure that only people who are suitable will be employed in the home. Training records showed us that staff have received training in protection of vulnerable adults (POVA) and whistle-blowing to give them awareness of the indicators of abuse and reporting systems. We found there are good procedures in place for managing and auditing peoples personal allowances held on the premises. These systems help to ensure that people have access to money as they need it and that all their money will be accounted for. What the care home does well: We met with all the people who live in the home and the staff who were on duty. There was a relaxed atmosphere and they were being offered choices about what they wanted to do and what they wanted for lunch. They were given the assistance and prompts they needed at the meal, which was relaxed and unrushed. Activities records show us that people are offered a range of leisure activities both on the premises and in the community. Peoples bedrooms are individualised and thought is given to making sure they are tastefully decorated in keeping with their interests and are comfortable. Staff have received training in equality and diversity to enable them to support peoples rights and equality in the home. Peoples spiritual needs are recorded so that they can be given the opportunity and any help they need to follow their chosen beliefs. Care Homes for Older People Page 4 of 8 What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. No. Standard Regulation Requirement Timescale for action Care Homes for Older People Page 6 of 8 Requirements and recommendations from this inspection: Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours. No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set. No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service. No Refer to Standard Good Practice Recommendations Care Homes for Older People Page 7 of 8 Reader Information Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. 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