Inspection on 07/11/08 for Bedford Park Care Centre
Also see our care home review for Bedford Park Care Centre for more information
This inspection was carried out on 7th November 2008.
CSCI found this care home to be providing an Adequate service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
Inspecting for better lives Random inspection report
Care homes for older people
Name: Address: Bedford Park Care Centre Pearn Road Mannamead Plymouth Devon PL3 5JF one star adequate service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full assessment of the service. We call this a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed inspection. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Kim Fowler Date: 0 7 1 1 2 0 0 8 Information about the care home
Name of care home: Address: Bedford Park Care Centre Pearn Road Mannamead Plymouth Devon PL3 5JF 01752770477 01752785090 manager.bedfordpark@aermid.com Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Type of registration: Number of places registered: Conditions of registration: Category(ies) : Aermid Health Care Limited care home 104 Number of places (if applicable): Under 65 Over 65 39 65 39 dementia old age, not falling within any other category physical disability Conditions of registration: PD(E) Maximum registered 39 service users DE(E) Maximum registered 39 service users OP Maximum registered 65 service users Registered for 65 years and over 0 0 0 Maximum of 104 service users accommodated at any one time Date of last inspection Brief description of the care home Bedford Park Care Centre comprises of three separate units known as the Nursing Unit, Compton Gardens and the Residential Unit. All units are laid out over two floors with Care Homes for Older People
Page 2 of 9 Brief description of the care home wheelchair access via ramps or passenger lifts. Bedford Park care centre is situated on the outskirts of Plymouth close to local amenities. Staff within the Nursing Unit provide 24 hour nursing care to a maximum of 38 people. Staff within the Residential Unit provide personal care to a further 38 people and staff within the Compton Unit are able to provide personal care to a further 26 people. People with dementia are cared for in all units. The maximum number of people at the home should not exceed 104. Communal rooms are available in each unit and the home benefits from large landscaped gardens, which are accessible from the residential unit. The nursing wing has a sheltered patio area and people within the Compton Unit are able to access both areas when staff are free to accompany them. The home is owned by Aermid Health Care Group PLC a national care home provider (www.aermid.com). The current weekly fees in the residential unit and Compton unit range from 357 pounds to 393 pounds and in the nursing unit range from 468 pounds to 562.65 pounds (June 2008). All people living in the home are issued with a contract breaking down the fees so people can see who is paying what. The last inspection report and Statement of Purpose are on display in the entrance foyer to each unit. Care Homes for Older People Page 3 of 9 What we found:
We found that Bedford Park held clear records for people who had their medication changed by the GP. This included a entry into the individuals daily records and also recorded onto the persons Medication Record Sheet. Both the daily records and the Medication Record Sheet were signed and dated by the staff on duty. This staff member had taken these instructions from the GP on the change in dose. This showed clear evidence that any changing in medication are recorded and acted upon to protect the person concerned. The file of the person who was made a Safeguarding Alert was examined and showed that it held a individual Risk Assessment for people who may be at risk of falls. This was also supported by a history of the falls including the dates, times and how and where each fall occurred. The completed Risk assessment was signed and dated by staff at the home and by the family member on behalf of the person living in the home. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 4 of 9 Are there any outstanding requirements from the last inspection? Yes R No £ Outstanding statutory requirements These requirements were set at the last inspection. They may not have been looked at during this inspection, as a random inspection is short and focussed. The registered person must take the necessary action to comply with these requirements within the timescales set.
No. Standard Regulation Requirement Timescale for action 1 7 13(4)c The Manager must make 01/10/2008 sure risk assessments contain accurate information to enable staff to provide care in a safe and consistent way. This relates to the inadequate bed rail assessment and moving and handling assessments The Manager must make 01/10/2008 sure care plans and risk assessments are: Accurate Reviewed to show changes Contain accurate information to enable staff to provide care in a safe and consistent way 01/08/2008 2 7 15(2)b 3 8 12(1)a13(4)c The Manger must ensure people who use the service have access to a call bell or systems are in place to ensure people are safe if they are unable to access or use a call bell. 12(1)a The Manger must ensure systems are in place to ensure people receive the finer details of care 4 8 01/10/2008 5 10 12(4)a13(4)c The manager must ensure staff work in a way that 01/08/2008 Care Homes for Older People Page 5 of 9 respects the privacy and dignity of people who use the service. This must be done by ensuring: The language used that refers to people who use the service is appropriate. (i.e. not using expressions such as doubles and feeders) Staff communicate when providing personal care or assistance to people who use the service. Staff are aware of their actions when working with people who use the service. Moving and handling assessments containing personal information are removed from bedroom doors People who require assistance with cutting up meals are given adequate assistance 6 12 16(3) The manager must show that 01/10/2008 people who use the service have access to the religious services of their choice The manager must ensure work practices within the home are performed in the best interest of people who use the service and show they are not institutional approaches. The manager should ensure the carpet in the upstairs corridor in the Compton unit is replaced to remove the trip hazard. 01/08/2008 7 18 12(4)a 8 19 13(2)b 01/10/2008 9 19 23(2)b IMMEDIATE REQUIREMENT 18/06/2008 The manager must repair the nursing office door to reduce
Page 6 of 9 Care Homes for Older People risk of it injuring people, visitors and staff and also to provide adequate protection in the event of a fire. 10 27 12(1)a The manager must ensure 01/08/2008 that work patterns and break times in the home mean that proper provision for the health and welfare of people who use the service. Care Homes for Older People Page 7 of 9 Requirements and recommendations from this inspection
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Care Homes Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No. Refer to Standard Good Practice Recommendations Care Homes for Older People Page 8 of 9 Reader Information
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