Random inspection report
Care homes for older people
Name: Address: Beechwood House Front Street Earsdon Whitley Bay Tyne & Wear NE25 9JU one star adequate service 15/07/2009 The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Karena Reed Date: 0 6 1 0 2 0 0 9 Information about the care home
Name of care home: Address: Beechwood House Front Street Earsdon Whitley Bay Tyne & Wear NE25 9JU 01912524840 F/P01912524840 Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Type of registration: Number of places registered: Conditions of registration: Category(ies) : Redcote Homes Limited care home 27 Number of places (if applicable): Under 65 Over 65 27 old age, not falling within any other category Conditions of registration: 0 The maximum number of service users who can be accommodated is 27. The registered person may provide the following category of service only: Care home only - Code PC To service users of the following gender: Either Whose primary care needs on admission to the home are within the following category: Old age, not falling within any other category - Code OP, maximum number of places: 27 Date of last inspection Brief description of the care home Beechwood House is a residential care home for older people situated in the village of Earsdon. There are two public houses in the village and a local bus service. Accommodation is provided over two floors. Access to the first floor is via a passenger lift. There are 27 bedrooms, four of which have en suite toilet and hand basin. Toilets
Care Homes for Older People Page 2 of 8 1 5 0 7 2 0 0 9 Brief description of the care home are located throughout the building and commodes are provided in bedrooms overnight. There are five bathrooms, three of which have assisted baths and one incorporates a roll in shower. There is a mobile hoist available in the home. Beechwood House has a large lounge and conservatory on the ground floor and two dining rooms. The home is pleasantly decorated and furnished throughout and there is a private garden to the rear. Nursing care is not provided at Beechwood House. The cost of services provided by Beechwood House range from £370 to £410 per week. Information, including inspection reports, is provided for service users to enable them to make a decision about moving to Beechwood House. Care Homes for Older People Page 3 of 8 What we found:
This random inspection was carried out to check about the action taken by the home after a person went missing. Systems were in place to help ensure that the incident may not be repeated. Staffing levels were adequate for the amount of people living in the home. A missing person procedure was in place to give staff guidance about the action to take if a person went missing. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 4 of 8 Are there any outstanding requirements from the last inspection? Yes R No £ Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action 1 19 12 The manager must ensure 30/09/2009 peoples health and safety is maintained in the home. All doors must close onto their rebates to promote fire integrity. Trips and hazards identified in bathrooms must be addressed. The bedroom carpet that is a trip hazard must be refitted or renewed. Hoists and trolleys must not be stored temporarily in corridors. Doors needed to be kept open must be fitted with an approved device. People should be safe from harm when in the home. 2 26 12 Hygiene standards must be 30/09/2009 promoted in the home. Poor maintenance makes it difficult to maintain hygiene standards. Broken tiling and areas requiring re decoration should be addressed. The broken bin in the kitchen must be replaced. A strip light diffuser should be taken down and cleaned. The radiator cover identified should be refurbished. Good hygiene standards ensure peoples wellbeing. Care Homes for Older People Page 5 of 8 Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action 3 33 24(1) (a) (b) Effective quality assurance 30/09/2008 and monitoring systems should be developed. A copy of quality assurance reports should be forwarded to CSCI This requirement is outstanding from previous inspections. The proprietors must in 31/07/2008 accordance with this regulation, visit the home each month and prepare a report on their findings which is then available for inspection. The manager must obtain a 31/08/2009 certificate t indicate the homes internal wiring is safe. People should live in a home that is safe and well maintained. 4 33 26 5 38 12 Care Homes for Older People Page 6 of 8 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations 1 38 Procedures should be in place and followed by staff to ensure the safety and well being of people living at the home at all times. Care Homes for Older People Page 7 of 8 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Care Homes for Older People Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
