Latest Inspection
This is the latest available inspection report for this service, carried out on 2nd June 2010. CQC found this care home to be providing an Adequate service.
The inspector found there to be outstanding requirements from the previous inspection report but made no statutory requirements on the home.
For extracts, read the latest CQC inspection for Beechwood House.
What the care home does well Each person has an individual plan detailing their needs and the support they receive. Plans are regularly updated and assessment tools are used to identify changes. Risk assessments are in place to try to minimise risks to individuals. Good systems are now in place for managing the administration of medicines and this safeguards people living in the home. Staff receive appropriate training to ensure that they have the skills to appropriately administer medicines. There was a relaxed atmosphere in the home and residents appeared well cared for and happy. People said that they receive good care. Good systems are in place for dealing with complaints and safeguarding. This protects people living in the home. There is a refurbishment plan in place and improvements have been made to the premises since the last inspection. What the care home could do better: There should be arrangements in place to make sure that the garden is well maintained so that it is an attractive place to spend time and provides good views from the windows of the home. The call system is not working effectively and it should be repaired or replaced to ensure that people are able to summon assistance from any area of the home. The exterior paintwork is poorly maintained with paint flaking off and in some places down to bare wood. This presents a poor appearance, particularly at the front door. There was a cracked tile on the window sill of Room 1 that could present a hazard to the person living in that room. The door frame of Room 20 has not been repainted. Two extractor fans need to be fitted in the en-suites recently completed to ensure that airextraction complies with Building Standards. Random inspection report
Care homes for older people
Name: Address: Beechwood House Front Street Earsdon Whitley Bay Tyne & Wear NE25 9JU one star adequate service 15/07/2009 The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Anne UrwinBrown Date: 0 2 0 6 2 0 1 0 Information about the care home
Name of care home: Address: Beechwood House Front Street Earsdon Whitley Bay Tyne & Wear NE25 9JU 01912524840 F/P01912524840 Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable) Irene Elizabeth McKee Type of registration: Number of places registered: Conditions of registration: Category(ies) : Redcote Homes Limited care home 27 Number of places (if applicable): Under 65 Over 65 27 old age, not falling within any other category Conditions of registration: 0 The maximum number of service users who can be accommodated is 27. The registered person may provide the following category of service only: Care home only - Code PC To service users of the following gender: Either Whose primary care needs on admission to the home are within the following category: Old age, not falling within any other category - Code OP, maximum number of places: 27 Date of last inspection Brief description of the care home Beechwood House is a residential care home for older people situated in the village of Earsdon. There are two public houses in the village and a local bus service.
Care Homes for Older People Page 2 of 10 0 6 1 0 2 0 0 9 Brief description of the care home Accommodation is provided over two floors. Access to the first floor is via a passenger lift. There are 27 bedrooms, four of which have en suite toilet and hand basin. Toilets are located throughout the building and commodes are provided in bedrooms overnight. There are five bathrooms, three of which have assisted baths and one incorporates a roll in shower. There is a mobile hoist available in the home. Beechwood House has a large lounge and conservatory on the ground floor and two dining rooms. The home is pleasantly decorated and furnished throughout and there is a private garden to the rear. Nursing care is not provided at Beechwood House. The cost of services provided by Beechwood House is £410 per week. Information, including inspection reports, is provided for service users to enable them to make a decision about moving to Beechwood House. Care Homes for Older People Page 3 of 10 What we found:
Each person has an individual plan that provides clear information about their needs and how these are met by staff. Plans are updated every two months or more frequently if peoples needs change. Assessment tools are used to ensure that changes are identified and the manager is working on improving the systems for auditing records. Evidence was in place to show that peoples emotional needs are identified. Individual risk assessments are in place that identify risks and how these are minimised for each individual. Care plans seen were up to date and in good order. Records relating to administration of medicines are well maintained. Staff receive appropriate training before administering medicines. There are regular audits of the system and the arrangements for the storage of medicines are satisfactory. People said that they receive good care and staff meet their individual needs. Staff were respectful towards people living in the home during the inspection and there was a relaxed atmosphere. Policies and procedures are in place for dealing with complaints. Records of complaints provide information about how complaints are handled and what the outcome is. Staff have received safeguarding training and can describe the action to be taken in the event of an allegation being made. People living in the home said that they felt able to talk to staff if they had any concerns. The home is comfortably furnished and was clean and odour free during the inspection. There was evidence that most maintenance issues have been addressed, however in three toilets the call system cords were tied up out of reach as they were not working properly. The manager said that the call system is old and it is not possible to get parts for it and that plans are in place to replace the current system. Since the last inspection new carpets have been fitted in the upstairs hallways. New dining chairs have also been purchased. Eight new beds and four bedroom chairs have also been purchased. The garden is overgrown and there are no arrangements for regular maintenance to be carried out. It could provide a very attractive place for people to spend time, there is a small summer house and good sheltered areas for sitting outside. The external painting on the building is flaking and in places is showing bare wood and in particular at the front entrance this presents a poor first impression. Other premises related issues identified during the inspection were: Cracked tiles on the window sill of Room 1. The door frame of Room 20 needs repainting. Two extractor fans need to be fitted in the en-suites recently completed. The rota showed that adequate staffing levels were available to meet the needs of the people currently living in the home. The manager reported that there is a settled staff team who are experienced and eighty one per cent of staff have completed national qualifications in care. Staff records showed that good recruitment procedures are followed
Care Homes for Older People Page 4 of 10 to safeguard people living in the home. A staff training plan is in place and training in safe working practices training is provided at appropriate intervals. Staff said that they get plenty of training opportunities. A quality monitoring system has been introduced and is being developed to suit the needs of the home. The manager is working on improving this. Systems for managing money held on behalf of people living in the home have been reviewed and now provide details of all transactions made. Three records were checked and these balanced with the money held. Any purchases made are now accounted to individuals. Health and safety systems are in place and records kept to demonstrate this. What the care home does well: What they could do better:
There should be arrangements in place to make sure that the garden is well maintained so that it is an attractive place to spend time and provides good views from the windows of the home. The call system is not working effectively and it should be repaired or replaced to ensure that people are able to summon assistance from any area of the home. The exterior paintwork is poorly maintained with paint flaking off and in some places down to bare wood. This presents a poor appearance, particularly at the front door. There was a cracked tile on the window sill of Room 1 that could present a hazard to the person living in that room. The door frame of Room 20 has not been repainted. Two extractor fans need to be fitted in the en-suites recently completed to ensure that air
Care Homes for Older People Page 5 of 10 extraction complies with Building Standards. If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 6 of 10 Are there any outstanding requirements from the last inspection? Yes R No £ Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action 1 19 12 The manager must ensure 30/09/2009 peoples health and safety is maintained in the home. All doors must close onto their rebates to promote fire integrity. Trips and hazards identified in bathrooms must be addressed. The bedroom carpet that is a trip hazard must be refitted or renewed. Hoists and trolleys must not be stored temporarily in corridors. Doors needed to be kept open must be fitted with an approved device. People should be safe from harm when in the home. 2 26 12 Hygiene standards must be 30/09/2009 promoted in the home. Poor maintenance makes it difficult to maintain hygiene standards. Broken tiling and areas requiring re decoration should be addressed. The broken bin in the kitchen must be replaced. A strip light diffuser should be taken down and cleaned. The radiator cover identified should be refurbished. Good hygiene standards ensure peoples wellbeing. Care Homes for Older People Page 7 of 10 Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action 3 33 24(1) (a) (b) Effective quality assurance 30/09/2008 and monitoring systems should be developed. A copy of quality assurance reports should be forwarded to CSCI This requirement is outstanding from previous inspections. The proprietors must in 31/07/2008 accordance with this regulation, visit the home each month and prepare a report on their findings which is then available for inspection. The manager must obtain a 31/08/2009 certificate t indicate the homes internal wiring is safe. People should live in a home that is safe and well maintained. 4 33 26 5 38 12 Care Homes for Older People Page 8 of 10 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Older People Page 9 of 10 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Older People Page 10 of 10 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
