Inspection on 04/01/07 for Butler Green House
Also see our care home review for Butler Green House for more information
This inspection was carried out on 4th January 2007.
CSCI has not published a star rating for this report, though using similar criteria we estimate that the report is Good. The way we rate inspection reports is consistent for all houses, though please be aware that this may be different from an official CSCI judgement.
The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.
Other inspections for this house
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
The home was clean, comfortable, and attractively decorated, and the atmosphere was relaxed and friendly. Residents were complimentary about the service and the care provided. Their comments included: "It`s wonderful here"; " My room`s very nice and it`s warm"; It`s always clean"; "I`m well looked after"; "The staff are very good, they do all they can to help you"; " The food`s good"; "Visiting is any time"; " I do exercises and I`m getting physio"; "I`m making a lot of progress", "They have hand rails and things to help you here". Special facilities are provided for those service users who are admitted for intermediate care which include: Dedicated areas for equipment and therapies, e.g., adapted kitchens. Mobility aids. Professional input, e.g., Physiotherapy, Occupational Therapy, District Nurses. Residents felt able to make complaints, and would speak directly to the manager if they had any. This shows the manager to be approachable.
What has improved since the last inspection?
There had been many improvements to the accommodation since the last inspection. A corridor and 6 bedrooms had been redecorated, new wall lights had been installed in the lounges and they had been redecorated, one lounge had a new fire and surround, a new furniture had been provided in the main lounge, and the manager said that new carpets had been ordered for 2 of the lounges. The bathrooms had been completely refurbished, new showers and toilets had been installed, and the laundry had been refurbished. Externally there had been some landscaping and re-flagging of the garden areas. The quality monitoring system had been improved by the introduction of meetings with residents and their carers from the community.
What the care home could do better:
Some recording practices need to be improved, to ensure that residents` needs are consistently monitored and recorded. The ventilation in the kitchen is inadequate and needs to be improved, because it is very unpleasant and uncomfortable for the members of staff who work in the kitchen, particularly in the hot weather.