Latest Inspection
This is the latest available inspection report for this service, carried out on 26th April 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Avonmead Nursing Home.
Annual service review
Name of Service: Avonmead Nursing Home The quality rating for this care home is: The rating was made on: two star good service 2 6 0 3 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Susie Stratton Date of this annual service review: 2 4 0 3 2 0 1 0 Annual Service Review Page 1 of 5 Information about the service
Address of service: 11 Canal Way Devizes Wiltshire SN10 2UB 01380729188 01380729299 avonmead@fshc.co.uk www.fshc.co.uk Laudcare Ltd (a wholly owned subsidiary of Four Seasons Health Care Ltd) Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Name of registered manager (if applicable) Sharon Cottrell Conditions of registration: Category(ies) : old age, not falling within any other category physical disability terminally ill Conditions of registration: Number of places (if applicable): Under 65 Over 65 0 4 4 45 0 4 No more than 4 service users over 55 years of age who are in receipt of Intermediate Care are accommodated at any one time. No more than 4 service users with a terminal illness may be accommodated at any one time The minimum staffing levels set out in the Notice of Staffing issued by Wiltshire Health Authority and dated 28 May 1999 must be met at all times Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable):
Annual Service Review Page 2 of 5 2 6 0 3 2 0 0 9 Brief description of the service Avonmead is a purpose built care home that provides nursing and residential care. The home has single and double en suite accommodation for up to forty-five persons, distributed over two floors and served by a passenger lift. The home has an enclosed garden and patio area. Shops and local facilities are a short driving distance from the home in the Wiltshire market town of Devizes. There is ample parking on site. The owner of the home is Laudcare Limited, a wholly owned subsidiary of Four Seasons Health Care Limited, a national provider of care. The manager of the home is Mrs Sharon Cottrell who has been in post since the home opened. A deputy manager supports Mrs Cottrell. Registered nurses and care assistants are on duty at all times. An activity person is employed. Adminsative, catering, cleaning, maintenance and laundry staff are also employed. Annual Service Review Page 3 of 5 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: - Information we have about how the service has managed any complaints. - What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. - The previous key inspection. - Relevant information from other organisations. - What other people have told us about the service. What has this told us about the service? At the last inspection, this service was assessed as providing good outcomes for people. The home has sent us their Annual Quality Assessment Audit when we asked for it. It was clear and identified improvements made in service provision and the services plans for future developments. As a result of that inspection, we made ten requirements and eight good practice recommendations. The provider responded to us within our deadlines and gave us assurance that the matters identified would be addressed within our timescales The home has contacted us regularly to provide information, including in notifications, about matters affecting their residents. The home works well with us and in an open manner. The type and numbers of notifications are what would be anticipated for a home of this size and type. We have not received any complaints about the services provided by the home during the past year. The home has made one safeguarding referral in support of a vulnerable person. No safeguarding referrals have been made about the home. Our judgement is that the home is continuing to provide a good service. What are we going to do as a result of this annual service review? We are not going to change our inspection plan and Avomeads next key inspection will be by 25th March 2011. Annual Service Review Page 4 of 5 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for non-commercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Annual Service Review Page 5 of 5 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
