Latest Inspection
This is the latest available inspection report for this service, carried out on 8th June 2010. CQC found this care home to be providing an Adequate service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for College House.
What the care home does well There was a relaxed and friendly welcoming environment and individuals we spoke with confirmed to us that they felt the home was "always" welcoming to visitors. Individuals told us the staff "are always helpful and there when we need them". The environment was generally clean (one individual told us the home was "always clean")and well maintained and we were told that improvements have been made by replacing carpets in both of the homes lounges and re-decorating some of the rooms. We noted that the hall carpet in the "new" part of the home needed replacing because of bad staining and we were told that this is planned as part of the refurbishment and maintenance programme. We looked at recruitment information and found that the required safeguards had been followed with applicants having two references and Criminal Record Bureau checks. We spoke with individuals about what they would do if they were unhappy about the care they receive and they told us " if you got a problem go to the manager and they will sort it, they listen to you". Staff felt they provided a "good" quality of care and when we spoke with individuals who live in the home they told us staff were "all very good" "get every help you want". Staff said they were well supported by the deputy and manager of the home. During our visit we observed staff supporting and assisting individuals in a sensitive and supportive manner. We looked at pre-admission information and this was generally good however this area could be improved as could care plans by having more details about the individuals in terms of lifestyle choices, important relationships, life history, occupation and interests. What the care home could do better: We noted when looking at care plans that the home doesn`t undertake nutritional assessments where this is necessary and we discussed this area of practice with the manager and deputy. They agreed this was an area they would look at improving where there was a need for such an assessment in relation to nutritional risks. When looking at recruitment records there was no record of the interview or as in one instance discussion about disclosures on an individuals CRB. These records should be retained as evidence of discussions should records relating to the induction undertaken by staff. We discussed with the manager and deputy the call system currently in use in the older part of the home. This is not readily assessable or portable for situations where individuals maybe sitting in areas of their room. The push buttons are not accessible from the bed in all of the rooms. We were advised that the home is looking at improving or replacing the call bell system. Random inspection report
Care homes for older people
Name: Address: College House 20 College Road Fishponds Bristol BS16 2HN one star adequate service 01/10/2009 The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: John Clarke Date: 0 8 0 6 2 0 1 0 Information about the care home
Name of care home: Address: College House 20 College Road Fishponds Bristol BS16 2HN 01179651144 NONE benoograh@hotmail.com Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable) Mrs Prema Sheishrybye Oograh Type of registration: Number of places registered: Conditions of registration: Category(ies) : Highcleeve Limited care home 21 Number of places (if applicable): Under 65 Over 65 6 21 mental disorder, excluding learning disability or dementia old age, not falling within any other category Conditions of registration: 0 0 The maximum number of service users who can be accommodated is 21 The registered person may provide the following category of service only: Care home only - Code PC to service users of either gender whose primary care needs on admission to the home are within the following categories: Old age, not falling within any other category (Code OP) Mental Disorder, excluding learning disability or dementia (Code MD[E]) - maximum number of places 6 Date of last inspection 0 1 1 0 2 0 0 9 Care Homes for Older People Page 2 of 8 Brief description of the care home College House is a detached Victorian private residential home, which provides accommodation for 21 elderly people. The homes main objective is to create a family atmosphere in an ordinary home where problems and disabilities are no longer the focus of attention. The staff team consists of waking night staff and provides 24-hour care. The home can be found in College Road, Fishponds. The house has been extended over the years to provide further accommodation. There are 21 bedrooms 11 of which are en-suite and arranged over two floors. The communal areas include three lounges, which are colour coded; one of the lounges overlooks the rear garden, which is well maintained. There is a large dining room where residents can have their meals together. There are enough bathrooms, which contain appropriate aids and adaptations for residents. There are enough parking spaces for numerous vehicles. The home is internally and externally well maintained. The Fishponds area of Bristol has easy access into the town centre; there are bus routes into Yate, Kingswood, Hanham and the surrounding neighbouring areas. The home is near local shops and other amenities. The home is privately owned and managed by Mr and Mrs Oograh. Care Homes for Older People Page 3 of 8 What we found:
This was an unannounced visit to the service as part of a random inspection. As part of this inspection we looked at a number of areas including pre-admission assessments and care plans, recruitment and selection records, accident recording. We also spoke with a number of individuals who live in the home and staff members. We asked them about living in the home and asked staff their views of the quality of the care provided at College House. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking
Care Homes for Older People Page 4 of 8 following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Older People Page 6 of 8 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations 1 7 care plans to include greater degree of person centred information relating to the individual such as life history, occupations, hobbies and interests, lifestyle choices. As part of care planning undertake nuitritional assessment where there is identified concern regarding dietary and health needs. Retain records of interviews and any discussions with perspective employees about their application or outcome of Criminal Record Bureau checks. 2 7 3 29 Care Homes for Older People Page 7 of 8 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Older People Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
