Latest Inspection
This is the latest available inspection report for this service, carried out on 24th November 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Doublegates Green (47).
Annual service review
Name of Service: Doublegates Green (47) The quality rating for this care home is: The rating was made on: two star good service 0 1 1 0 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Irene Ward Date of this annual service review: 1 3 1 0 2 0 0 9 Annual Service Review Page 1 of 5 Information about the service
Address of service: 47 Doublegates Green Ripon North Yorkshire HG4 2TS 01765607381 Telephone number: Fax number: Email address: Provider web address:
Doublegates.Green@unitedresponce.org.uk None United Response Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Number of places (if applicable): Under 65 Over 65 5 0 Registered for 5 Service Users with Learning Disabilities some or all of whom may also have Physical Disabilities. Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service 47 Doublegates Green is registered to provide residential, personal and social care for 5 people under 65 years of age who have learning disabilities and may also have physical disabilities. The home is a purpose built bungalow with five single bedrooms. Communal accommodation consists of a newly extended living room, a dining room and a kitchen, as well as two specially adapted bathrooms. There is good access to and from the property, including access for wheelchair users. The home is situated close to the centre of Ripon in North Yorkshire and provides good access to local amenities. The home is part of the United Response organisation and the manager is Gary Biddlecombe. 0 1 1 0 2 0 0 8 Annual Service Review Page 2 of 5 Annual Service Review Page 3 of 5 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys sent to people using the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA). It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgment is that the home is still providing a good service and that they listen to the views of people who use the service and they are always looking for any further improvements they need to make. As a result of listening to people they have been able to make the following changes: They have placed the individual at the core of everything that happens within service delivery. Staff actively and positively support individuals both internally and externally in all aspects of daily life. Each individual has a detailed care plan, support plans and risk assessments. Individuals are involved in the recruitment and induction process. This ensures that all staff are able to deliver appropriate and accurate support. They also tell us that weekly meetings for people living at the home have been introduced. This makes sure that people living at the home are made aware of things such as weekly programmes of activities and of any appointments that have been made that they need to attend. They also tell us that the environment has been improved by fresh pictures in the communal areas which have been chosen by people living at the home, which reflects their personalities. They have also planted their own flowers in the garden. People have been supported to access colleges and have chosen the courses that they wanted to do. Surveys had not been returned from people living at the home for them to tell us their views about the service in time for them to be included in this report. What are we going to do as a result of this annual service review? We are not going to change our inspection plan and we will do a key inspection by the 29th September 2010. However we can inspect the service at any time, to look at the quality of the service or the safety of the people using the service. Annual Service Review Page 4 of 5 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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