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Care Home: Fell Close (4)

  • 4 Fell Close Scarborough North Yorkshire YO12 6ST
  • Tel: 01751474740
  • Fax: 01723364310
  • Planned feature Advertise here!

Residents Needs:
Learning disability

Latest Inspection

This is the latest available inspection report for this service, carried out on 15th April 2010. CQC found this care home to be providing an Excellent service.

The inspector found no outstanding requirements from the previous inspection report, but made 2 statutory requirements (actions the home must comply with) as a result of this inspection.

For extracts, read the latest CQC inspection for Fell Close (4).

What the care home does well Staff take a good interest in people`s individual needs and choices. Key workers make sure people receive activities which meet these needs. For instance, more staff have beenprovided so that individual activities can take place more regularly, and annual holidays are now organised for people, so they can enjoy some individual leisure time away from the home. People are dressed to reflect their personal tastes. Staff said wherever possible people choose what clothes they would like to buy, and to wear. This helps to maintain their individuality. After seeking professional support, staff now use the right equipment to help move those who are unable to manage this themselves. And recommendations made by other authorities, such as the fire officer, are acted upon. This helps to make sure people are supported in a safe, consistent way. People can be assured that staff will handle their medication with care and professionalism. This will help to reduce the risk from errors occuring. What the care home could do better: Staff could make sure that they are always seated before they start to assist someone with their meal. This will help to make the occasion feel more relaxed and social. Rather than individual activity files being archived, people could be offered the opportunity to keep these, so they can reflect upon what they have achieved and enjoyed in the past. Records which give instructions to staff, including those about about people`s individual health needs could be kept more confidential, so others living at the home, and visitors to the home, cannot see them. And individual programmes of care, discussed with the appropriate health professionals, could always be reviewed with their input, before alterations, which could affect people`s dignity, are made by the home. Two fire door were found to be wedged open at this visit. Unless the fire officer has agreed it is safe practice to do so, fire doors must not be wedged open, as this increases the risk to people from the spread of fire. Random inspection report Care homes for adults (18-65 years) Name: Address: Fell Close (4) 4 Fell Close Scarborough North Yorkshire YO12 6ST three star excellent service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Anne Prankitt Date: 1 5 0 4 2 0 1 0 Information about the care home Name of care home: Address: Fell Close (4) 4 Fell Close Scarborough North Yorkshire YO12 6ST 01751474740 01723364310 fellclose@wilfward.org.uk www.wilfward.org.uk Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable) Mr Lionel Aubrey Bede Linley Type of registration: Number of places registered: Conditions of registration: Category(ies) : The Wilf Ward Family Trust care home 4 Number of places (if applicable): Under 65 Over 65 0 learning disability Conditions of registration: 4 Registered for 4 residents with Learning Disabilities some or all of whom may have Physical Disabilities Date of last inspection Brief description of the care home Fell Close is registered to provide long-term accommodation to four adults who have a learning disability and/or a physical disability. Lionel Linley is the Registered Manager. The local health authority owns it, with care provided by the Wilf Ward Family Trust, a registered charity. Fell Close is a dormer style bungalow situated in a residential district of Scarborough. It is conveniently located for the main community amenities such as shops, churches and the public transport network. A former private dwelling, it provides Care Homes for Adults (18-65 years) Page 2 of 9 Brief description of the care home accommodation for a maximum of four residents. There are gardens to the front and rear accessible to residents. Dedicated car parking is available to the front of the property. Three of the four bedrooms are located on the ground floor. All bedrooms are for single occupancy. No bedroom has an en-suite facility although one of the rooms can directly access the bathing facilities. There are a number of communal areas including sitting and dining rooms. Information about the service is available on request and it can be provided in a variety of formats. The registered manager told us on 15 April 2010 that the current weekly fees are £936.56. He should be approached directly to ask what people pay extra for, and also for a copy of the previous inspection report completed by our predecessor, the Commission for Social Care Inspection. Care Homes for Adults (18-65 years) Page 3 of 9 What we found: The last key inspection for Fell Close took place on 17 April 2007. This is a report of the findings of a random unannounced inspection, which took place on 15 April 2010. For this inspection, we considered the following evidence: Information received about the home since the last inspection. This includes information such as previous reviews completed by the commission, information from other organisations, and any concerns we have been told about, and how they have been addressed. Completed surveys, returned by six staff who work at the home. The Annual Quality Assurance Assessment (AQAA). This is a self assessment, completed by the managers, which gave us some very detailed information about how the home thinks outcomes are being met for the people who live there. During our visit to the home, we: Looked around the environment, including peoples bedrooms, and communal space they share with others there, such as the sitting room and bathroom. Talked to two staff, the manager and the deputy manager. We also spent time watching the general activity, to see how well staff interacted with people living there. Watched how staff handle peoples medication on their behalf, and also looked at the records they keep. Looked at some other general records to show us what daily activities people have enjoyed, and how the home surveys others in order to measure their success in meeting peoples needs and preferences. The manager and deputy manager were available throughout our visit, which lasted from 09:45 until 12 midday. We provided them both with feedback at the end. Overall, the inspection found that people who live at Fell Close get support and opportunities to make their lives more rewarding and interesting. They live in accommodation which is pleasant, and which currently meets their needs. They are supported by staff who show respect for them. The manager and the deputy are keen to make ongoing improvements there. They learn, and make changes, where shortfalls are identified through concerns and complaints, in the service they provide. They look for ways to improve peoples lives. What the care home does well: Staff take a good interest in peoples individual needs and choices. Key workers make sure people receive activities which meet these needs. For instance, more staff have been Care Homes for Adults (18-65 years) Page 4 of 9 provided so that individual activities can take place more regularly, and annual holidays are now organised for people, so they can enjoy some individual leisure time away from the home. People are dressed to reflect their personal tastes. Staff said wherever possible people choose what clothes they would like to buy, and to wear. This helps to maintain their individuality. After seeking professional support, staff now use the right equipment to help move those who are unable to manage this themselves. And recommendations made by other authorities, such as the fire officer, are acted upon. This helps to make sure people are supported in a safe, consistent way. People can be assured that staff will handle their medication with care and professionalism. This will help to reduce the risk from errors occuring. What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 5 of 9 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. No. Standard Regulation Requirement Timescale for action Care Homes for Adults (18-65 years) Page 6 of 9 Requirements and recommendations from this inspection: Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours. No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set. No. Standard Regulation Requirement Timescale for action 1 10 17 Records about peoples health and welfare must be kept secure. This is so confidential information about them cannot be seen by others. 30/04/2010 2 42 23 The advice of the fire 30/04/2010 authority must always be sought and followed before a decision is made to wedge open fire doors. This is to ensure that every action has been considered in order to reduce the spread of fire, and maintain peoples welfare. Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service. No Refer to Standard Good Practice Recommendations 1 6 People should be given the opportunity to keep their own activities file, so they are able to reflect upon activities they have enjoyed, and events they have experienced. Care Homes for Adults (18-65 years) Page 7 of 9 Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service. No Refer to Standard Good Practice Recommendations Plans devised with and agreed by other professionals should not be amended, where changes could affect peoples dignity. Care Homes for Adults (18-65 years) Page 8 of 9 Reader Information Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Adults (18-65 years) Page 9 of 9 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. 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