Latest Inspection
This is the latest available inspection report for this service, carried out on 23rd June 2010. CQC found this care home to be providing an Excellent service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Manorfield.
What the care home does well Staff listen to residents and act on what they say - "they are always ready to help" said one resident on their survey form. People enjoy the food provided in the home, and alternatives are available if the person doesn`t wish the main course on offer. There is an extensive programme of activities, entertainment and outings. Good arrangements are in place to ensure that medication is administered consistently and safely. People have someone they can talk to informally if they have concerns, and know how to make a formal complaint. Improvements to the premises since our previous visit have included new kitchen equipment, some replacement of furnishings, and one new electric bed. Staff are receiving the support, training and supervision they require in order to meet the needs of the people accommodated.Good arrangements are in place to ensure the environment is safe for people. What the care home could do better: No requirements were made at this visit. Random inspection report
Care homes for older people
Name: Address: Manorfield Clappers Lane Earnley Chichester West Sussex PO20 7JJ three star excellent service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Edward McLeod Date: 2 3 0 6 2 0 1 0 Information about the care home
Name of care home: Address: Manorfield Clappers Lane Earnley Chichester West Sussex PO20 7JJ 01243673023 Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Miss Christina Susan Buckley,Mr Raymond John Buckley,Mrs Lorraine Louise Leach,Mrs Marguerite Gertru Name of registered manager (if applicable) Miss Christina Susan Buckley Type of registration: Number of places registered: Conditions of registration: Category(ies) : Number of places (if applicable): Under 65 old age, not falling within any other category physical disability Conditions of registration: The maximum number of service users to be accommodated is 22 The registered person may provide the following category of service only: Care home only (PC) to service users of the following gender: Either whose primary care needs on admission to the home are within the following categories: Physical disability (PD) Old age, not falling within any other category (OP) Date of last inspection
Care Homes for Older People Page 2 of 8 care home 22 Over 65 22 0 0 22 Brief description of the care home Manorfield is a residential care home for older people. The home is also registered to admit 4 people with a physical disability who are under the age of 65 years. The home is situated at the end of a short drive with only a few other houses. Earnley is a quiet village. There is a bus service although this is not frequent. The home has its own transport. The building is modern and the newer extension is purpose built. There is plenty of car parking space for visitors and the gardens are attractive and well maintained. The owners of the service are Miss Christina Susan Buckley, Mrs Lorraine Louise Leach, Mr Raymond John Buckley and Mrs Margueritte Gertrude Buckley. Miss Christina Susan Buckley is the registered manager. Care Homes for Older People Page 3 of 8 What we found:
This random inspection visit was arranged to update our assessment of compliance with the national minimum standards for care homes for older people in relation to care plans, medication, complaints, staff recruitment, staff training and supervision, quality assurance, and health and safety. Our preparation for the visit included information provided in Care Quality Commission (CQC) surveys completed by nine people living in the home and three staff working in the home. The homes annual quality assessment audit completed by the manager Mrs Buckley was also received, and this told us about the service, the improvements which have been implemented, and gave us some numerical information about the service. The visit was carried out on the 23rd June 2010 by one compliance inspector, and lasted for two hours and ten minutes. At our visit we spoke to three people living in the home, to the deputy manager, and Lorraine Leach who is one of the co-owners of the service. We sampled the care plans for three people, medication records for four people, recruitment records for three members of staff, and supervision and training records for two members of staff. We looked at the arrangements for administering and recording medication, and other records sampled included records relating to health and safety. We found that the service is being managed well, and that people are receiving the support they need and that this is provided in the way that they would wish it. People are happy with the service provided, and find the staff helpful and friendly. What the care home does well:
Staff listen to residents and act on what they say - they are always ready to help said one resident on their survey form. People enjoy the food provided in the home, and alternatives are available if the person doesnt wish the main course on offer. There is an extensive programme of activities, entertainment and outings. Good arrangements are in place to ensure that medication is administered consistently and safely. People have someone they can talk to informally if they have concerns, and know how to make a formal complaint. Improvements to the premises since our previous visit have included new kitchen equipment, some replacement of furnishings, and one new electric bed. Staff are receiving the support, training and supervision they require in order to meet the needs of the people accommodated. Care Homes for Older People Page 4 of 8 Good arrangements are in place to ensure the environment is safe for people. What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Older People Page 6 of 8 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Older People Page 7 of 8 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Older People Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
