Latest Inspection
This is the latest available inspection report for this service, carried out on 27th April 2010. CQC found this care home to be providing an Excellent service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Moorcroft Care Homes Ltd.
What the care home does well The Annual Quality Assurance Assessment (AQAA) was sent to the home and returned to us in a timely manner, it was comprehensive and told us about how the service has progressed since the last inspection. We sent 8 surveys to the service, including 3 to people who use the service, 5 to health and social care professionals and 5 to staff who worked at the home. We spoke to a representative from Rotherham Advocacy Partnership (RAP) who was visiting a person living at the home. He told us that staff were acting in the person`s best interest by involving his organisation, which is commended. People who use the service told us: "We all get on well, the staff are great and we like day care as we get to go swimming and go to college". "I feel safe, and we sort out our problems together". "I am looking forward to going on holiday to `Butlin`s` Skegness". "We all go shopping together and I can use my scooter to get around". "I get on with my keyworker, he takes me swimming". Three surveys from staff told us: They were given up to date information to enable them to deliver the care and support people need. They said they received up to date information. They feel they were recruited fairly and thoroughly and the induction covered things they needed to do their job. They said the training was relevant to their role and it helped them to understand and meet the needs of people who use the service. They said the training was up to date and gave them the knowledge about the healthcare of people. They feel supported by the managers, and they know what to do if they have any concerns about the home. Comments from staff included: "I think it is a very good home to work at, we are provided with good training and we have good support from the manager". "I feel we provide quality care and promote people`s independence". What the care home could do better: We have not issued any requirements or recommendations referring to people`s safety and rights. Random inspection report
Care homes for adults (18-65 years)
Name: Address: Moorcroft Care Homes Ltd Moorcroft House 18 Laughton Road Thurcroft Rotherham South Yorkshire S66 9LP three star excellent service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Valerie Hoyle Date: 2 7 0 4 2 0 1 0 Information about the care home
Name of care home: Address: Moorcroft Care Homes Ltd Moorcroft House 18 Laughton Road Thurcroft Rotherham South Yorkshire S66 9LP 01142488650 NONE NONE Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable) Marion Marsden Type of registration: Number of places registered: Conditions of registration: Category(ies) : Moorcroft Care Homes Ltd care home 3 Number of places (if applicable): Under 65 Over 65 0 learning disability Conditions of registration: Date of last inspection Brief description of the care home 3 Moorcroft House is a 3-bedded unit for adults with learning disabilities; it is registered to and managed by Mr and Mrs Spencer. A small staff team enables Moorcroft House to provide a homely approach to care enhanced by the small size of the group and the ratio of one member of staff to one person during the daytime. This ratio includes the provision of day-care. All people have private accommodation for use as bedrooms and share the rest of the house that includes a dining room, large lounge, a dining kitchen, patio and garden.
Care Homes for Adults (18-65 years) Page 2 of 8 Brief description of the care home The owners provide a minibus for the home that allows the staff team to offer a variety of day trips as well as transport for shopping, appointments and wider contact with the local community. The building is a terraced property in the village of Thurcroft about 6 miles from Rotherham town centre. The Cost of a placement at the home is dependent on individuals needs. Currently weekly charges range from £930.00 to £1000.00. The cost to the person is dependent on the level of Local Authority funding, benefit entitlement and whether they need one to one support. The last inspection report dated 19th June 2007 is available by request from the home. Care Homes for Adults (18-65 years) Page 3 of 8 What we found:
The excellent star rating for this service was made at the previous inspection visit on 19th June 2007. The rating cannot be changed during a random inspection visit. However, we can still inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Before we carried out this inspection of the service we looked at the Annual Quality Assurance Assessment (AQAA) that was sent to us by the service. The AQAA is a selfassessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. We also looked at what the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. We looked at outcomes from previous inspection reports including an Annual Service Review on 18th May 2009 where we judged that they were still providing an excellent service. The visit lasted for 2 hours starting at 09:30 finishing at 11:30. The manager assisted with the inspection process. We looked at procedures relating to the safety and protection of people who use the service. This included discussion about complaints and safeguarding procedures. We looked at two staff recruitment files to assess if the right staff were employed to keep people safe, and we interviewed a member of staff. We spoke to the two people who use the service about their life at the home. We audited medication to assess if people received their medication as prescribed and we looked at the surveys we received from people who use the service and staff who work at the home. Their views are included in this report. The outcome is as follows: The staff recruitment files were organised and easily audited. They included the required documents which confirmed staff were correctly employed. The staff member told us that they had undertaken a robust induction which included moving and handling training, fire instruction and safeguarding adults training. We looked at the medication administration records (MAR) and they were accurately completed, which confirms people receive their medication as prescribed. They had robust procedures, which ensured medication were administered safely and their records were clear and concise. We looked at the complaints records and discussed the procedure with the manager. She was able to confirm that timescales for responding to complaints were followed. They have procedures to ensure people were protected from abuse and the manager was able to demonstrate a good understanding of the procedures. The AQAA told us that they had not made any referrals to safeguarding adults. Staff regularly received training to ensure they knew what action they needed to take to keep people safe from harm, which included training in Safeguarding of Vulnerable Adults (SOVA), Mental Capacity Act (MCA) and the Deprivation of Liberty (DOL) procedures. Care Homes for Adults (18-65 years) Page 4 of 8 What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Adults (18-65 years) Page 6 of 8 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Adults (18-65 years) Page 7 of 8 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Adults (18-65 years) Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
