Latest Inspection
This is the latest available inspection report for this service, carried out on 29th April 2010. CQC found this care home to be providing an Excellent service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Mount Avenue.
What the care home does well Mount Avenue is a small, family style home. It continues to provide a safe and comfortable environment for the people who live there, where their views and ideas are central to the running of the home. In talking to people it was clear that independence and self fulfillment are promoted in all aspects of their lives. People who live in the home told us that anything affecting the home or the people who live there is discussed on a daily basis. The two people we spoke with in detail, said that they were very happy and settled and that the staff were lovely. `Just like a family.` In the surveys that people sent back to us people said, `I have been happy living in this home, so if they continue to do the same things I will be happy.` Another person said `I like to go on holidays and trips out.` One person was out doing different activities when we arrived, one person told us that they had just arrived back from doing crafts in the morning. Another person has been recovering from an operation and was at home when we arrived. Two people were getting ready to go away for the weekend, for an `East Enders` weekend in Blackpool. When asked what the home does well one person said, `I feel happy when I am in the home. I have lot`s choices and a good social life.` Another person commented `They provide a good social life for me to go out when I want to. They listen to what I need.` And another said, `They help me to do things, go shopping. Look after me and help mesee my mum and brothers. Help me when I feel poorly.` Four staff members also returned surveys to us and all were very positive about the home. One staff member told us, `The home provides the correct amount of support needed to allow the residents to lead a relatively independent lifestyle. They encourage the residents to have a social life and interact within the community. There is always a nice atmosphere within the home making it a pleasant place to work and spend time in with the residents.` What the care home could do better: No requirements or good practice recommendations are made at this inspection. The manager said that there are plans for new windows to be put in throughout the house, and plans to update the bathroom to provide a walk in shower. One staff member said, `We need to tighten up on tidiness. We are prone to leaving things to hand rather than putting them away!` Random inspection report
Care homes for adults (18-65 years)
Name: Address: Mount Avenue 1 Mount Avenue Hemsworth West Yorks WF9 4QE three star excellent service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Caroline Mitchell Date: 2 9 0 4 2 0 1 0 Information about the care home
Name of care home: Address: Mount Avenue 1 Mount Avenue Hemsworth West Yorks WF9 4QE 01977615994 01977616809 cgatley2000@yahoo.co.uk Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable) Mrs Christine Gatley Type of registration: Number of places registered: Conditions of registration: Category(ies) : Mrs Christine Gatley care home 3 Number of places (if applicable): Under 65 Over 65 0 learning disability Conditions of registration: Date of last inspection Brief description of the care home 3 Mount Avenue is a small home offering residential care to three people with learning difficulties. It is situated in Hemsworth which is 10 miles from the towns of Pontefract, Wakefield and Barnsley. The accommodation is a semi-detached house comprising three single bedrooms, two on the first floor and one the ground floor. The bathroom and toilet facilities are situated on the first floor. The lounge/dining room, kitchen and a utility room are on the ground floor. There is a fenced garden to the rear of the home. In addition to the residential home, the owners have a small day centre situated within walking distance of the home where people can go to take part in craft sessions, life skills training and social events. In April 2010 the registered person told Care Homes for Adults (18-65 years) Page 2 of 8 Brief description of the care home us that it costs £417 per week per person to live in the home. Care Homes for Adults (18-65 years) Page 3 of 8 What we found:
The home last had a key inspection in June 2007 and at that time was rated a 3* service. this means that people who use the service experience excellent quality outcomes. This was an unannounced visit to the home made as part of a random inspection. The afternoon was spent speaking with the three of the people who live in the home, the manager and members of staff, and looking briefly at some written records. We had a look around the home and two people showed us their bedrooms. The bedrooms were very individual, reflecting each persons personality and interests. As part of this inspection, we asked the people who live at the home to fill in survey forms about their views of the service. Six people who live at the home responded very positively in their surveys. Everybody we spoke to agreed that they experience excellent outcomes. Six staff also sent surveys back to us providing very positive feedback about the home. The annual quality assurance assessment (AQAA) was sent to us by the manager. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgement is that the home is still providing an excellent service and that the manager knows what further improvements they need to make. What the care home does well:
Mount Avenue is a small, family style home. It continues to provide a safe and comfortable environment for the people who live there, where their views and ideas are central to the running of the home. In talking to people it was clear that independence and self fulfillment are promoted in all aspects of their lives. People who live in the home told us that anything affecting the home or the people who live there is discussed on a daily basis. The two people we spoke with in detail, said that they were very happy and settled and that the staff were lovely. Just like a family. In the surveys that people sent back to us people said, I have been happy living in this home, so if they continue to do the same things I will be happy. Another person said I like to go on holidays and trips out. One person was out doing different activities when we arrived, one person told us that they had just arrived back from doing crafts in the morning. Another person has been recovering from an operation and was at home when we arrived. Two people were getting ready to go away for the weekend, for an East Enders weekend in Blackpool. When asked what the home does well one person said, I feel happy when I am in the home. I have lots choices and a good social life. Another person commented They provide a good social life for me to go out when I want to. They listen to what I need. And another said, They help me to do things, go shopping. Look after me and help me
Care Homes for Adults (18-65 years) Page 4 of 8 see my mum and brothers. Help me when I feel poorly. Four staff members also returned surveys to us and all were very positive about the home. One staff member told us, The home provides the correct amount of support needed to allow the residents to lead a relatively independent lifestyle. They encourage the residents to have a social life and interact within the community. There is always a nice atmosphere within the home making it a pleasant place to work and spend time in with the residents. What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Adults (18-65 years) Page 6 of 8 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Adults (18-65 years) Page 7 of 8 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Adults (18-65 years) Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
