Latest Inspection
This is the latest available inspection report for this service, carried out on 13th October 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Rosemount.
Annual service review
Name of Service: Rosemount The quality rating for this care home is: The rating was made on: two star good service 1 3 1 0 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Jim Lamb Date of this annual service review: 1 3 1 0 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: Rosemount 79 Medomsley Road Consett Durham DH8 5HN 01207590774 01207580228 rosemount@googlemail.com Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Name of registered manager (if applicable) Mrs Lynn Paula Alderson Conditions of registration: Category(ies) : old age, not falling within any other category Rosemount Trust Number of places (if applicable): Under 65 Over 65 0 16 Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Rosemount is a well established care home which provides care, but not nursing care, for up to 16 older people. The home also provides an integrated day care service for up to two day care service users per day. The home was opened in 1984 and is owned by the Rosemount Trust. The home is a two storey building close to Consett town centre. There are 12 single rooms and two doubles and five of the bedrooms have a screened toilet provided in them. Downstairs there are two lounges, a dining room and a sun lounge, though this is reached by way of three steps ans also by a stair lift. The home is well maintained and decorated in a domestic style. The service has a new manager. 1 3 1 0 2 0 0 8 Annual Service Review Page 2 of 6 The home was set up by local people who are Christians and has kept this character. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys returned to us by people using the service and from other people with an interest in the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? People are confident that the home can meet their needs properly. This is because there is an accurate assessment of their needs that they, or people close to them, have been involved in. This tells the home all about them, what they hope for and want to achieve, and the support they need. Peoples needs and goals are met. The home has a plan of care that the person, or someone close to them, has been involved in making. People are able to make decisions about their life, including their finances, with support if they need it. This is because the staff team continues to promote their rights and choices. People are supported to take risks to enable them to stay independent. This is because the staff make sure they have appropriate information on which to base decisions. People receive personal support from staff in the way they prefer and want. Their physical and emotional health needs are met because the home has procedures in place that staff understand and follow. People live the life they choose with full regard to their gender (and gender identity), age, sexual orientation, race, religion or belief, and disability. They are able to take risks and are not limited by assumptions and beliefs about their diversity. Each person is treated as an individual. People are supported to keep in touch with family, friends and representatives and the home supports them to have appropriate personal, family and close relationships. People are as independent as they can be, lead their chosen lifestyle and have the opportunity to make the most of their abilities. Their dignity and rights are respected. Three service use/relatives surveys were returned to CQC, the following comments Annual Service Review Page 4 of 6 were received, I have no problems with the home, everything is good. Visitors are always welcome and are offered tea/coffee on arrival. There is individual care and attention to detail regarding personal problems or preferences. A welcome to all who visit the home, there is a fantastic atmosphere whenever one arrives. Nothing is to much is to much trouble. What are we going to do as a result of this annual service review? The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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