Care Home: Strawberry Bank

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What the care home does well The service is dormant. What the care home could do better: The service is dormant. Random inspection report Care homes for older people Name: Address: Strawberry Bank 17 Strawberry Bank Liversedge West Yorkshire WF15 6JT zero star poor service 07/08/2009 The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Lynda Jones Date: 2 2 0 6 2 0 1 0 Information about the care home Name of care home: Address: Strawberry Bank 17 Strawberry Bank Liversedge West Yorkshire WF15 6JT 01924410471 01924405070 info@strawberrybankcarehome.co.uk www.strawberrybankcarehome.co.uk Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable) Miss Claire L Allen Type of registration: Number of places registered: Conditions of registration: Category(ies) : Prince Edward Anojan Joseph care home 24 Number of places (if applicable): Under 65 Over 65 24 old age, not falling within any other category Conditions of registration: 0 To complete Schedule 1 of the Fire Safety Officers report To forward a Statement of Purpose and Service User Guide within three months of becoming the registered provider. Date of last inspection Brief description of the care home Strawberry Bank provides personal care and support for 24 older people. The home is located at the head of a quiet cul-de-sac, off the main Halifax road into Liversedge. Accommodation is on three floors, with a lounge, and a dining area on the middle floor. A passenger lift serves all floors. There is a mixture of both single and shared bedrooms. There is also a patio to the rear of the property, where people can sit out in Care Homes for Older People Page 2 of 10 0 4 0 2 2 0 1 0 Brief description of the care home the warmer months of the year. In addition to the weekly fee there are additional charges for hairdressing, newspapers, and magazines. Information about the home and the services provided is available from the home in the statement of purpose and service user guide Care Homes for Older People Page 3 of 10 What we found: Strawberry Bank was rated a zero star poor service in February 2009. This means the people who use this service experience poor quality outcomes. We carried out additional random inspections in March and July 2009 because we were concerned that people living at the home were not always receiving the care they required. On 30 June 2009 the home went into administration and joint administrators were appointed to run the service. We carried out a key inspection in August 2009 and the home continued to be rated a zero star poor service. A further random inspection took place in September 2009 when we said the home was not being managed properly and was not being run in the best interests of the people living there. On 2 November 2009 Strawberry Bank ceased to operate. There is no one living at the home and the service is dormant. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 4 of 10 Are there any outstanding requirements from the last inspection? Yes R No £ Outstanding statutory requirements These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. No. Standard Regulation Requirement Timescale for action 1 7 15 Care plans and risk assessments must be kept up to date and reviewed regularly. This is an outstanding requirement from 24 January 2008. This is to make sure that people receive the care and support they require. 20/03/2009 2 7 15 Care plans must be in place that address peoples ongoing health care needs. This will make sure they get the treatment they need. 20/03/2009 3 8 12 People must be weighed regularly and nutritional assessments and food and fluid intake must be monitored regularly. This is an outstanding requirement from 24 january 2008. This is to prevent the risk of people being malnourished. 20/03/2009 4 18 13 Staff must receive appropriate training to ensure that they are aware of their responsibility to safeguard people in their care. 20/03/2009 Care Homes for Older People Page 5 of 10 Outstanding statutory requirements These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. No. Standard Regulation Requirement Timescale for action To ensure that people using the service are safe and protected from abuse. 5 19 23 A redecoration and refurbishment plan must be put in place with clear timescales for work to be carried out. A copy of the plan must be sent to the Commission by 30/9/2009. This will make sure the home is brought up to standard. 6 30 13 All staff must receive 30/10/2009 appropriate training in infection control procedures. This is to prevent the spread of infection in the care home. 7 30 18 All staff must receive training 30/09/2009 which is appropriate to the work they are to perform. To ensure that staff are competent and trained to care for peole in a safe manner. 8 31 38 You must inform the 06/10/2009 Commission about the management arrangements that have been made for the running of the home. So that there is someone in day to day control to ensure that the home is being run in the best interests of the people living there and to ensure that people receive the care they need. Care Homes for Older People Page 6 of 10 30/09/2009 Outstanding statutory requirements These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. No. Standard Regulation Requirement Timescale for action 9 33 26 Arrangements must be made 20/03/2009 to carry out monthly visits to the home and make monthly reports available about the conduct of the home. To ensure the home is being run in the best interests of the people living there. 10 33 24 A quality assurance system must be established to seek the views of people who use the service. This will give people the opportunity to comment on the service provided and say if it could be improved in any way. 30/09/2009 11 34 25 The correct and current 19/08/2009 Certificate of Employers Liability Insurance must be in place and a copy sent to the Commission. This is to cover legal liabilities to employees, people living at the home and third parties. 12 36 18 Arrangements must be in 30/09/2009 place to ensure that staff are appropriately supervised. To identify training needs, monitor care practice and provide staff with support 13 37 17 The homes records and 30/09/2009 policies and procedures must be kept up to date. Care Homes for Older People Page 7 of 10 Outstanding statutory requirements These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. No. Standard Regulation Requirement Timescale for action To safeguard peoples rights and best interests. 14 38 8 All of the equipment used in the home must be serviced and in good working order In order that peoples health and safety is not placed at risk. 15 38 13 A plan must be in place with clear timescales to address the health and safety issues that have been identified. A copy must be sent to the Commission by 30/9/2009. To protect and promote the health and safety of people living at the home. 16 38 17 A record must be kept of all accidents that occur in the home. To monitor when and where accidents are taking place and put in place preventative action 07/09/2009 30/09/2009 31/07/2009 Care Homes for Older People Page 8 of 10 Requirements and recommendations from this inspection: Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours. No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set. No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service. No Refer to Standard Good Practice Recommendations Care Homes for Older People Page 9 of 10 Reader Information Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Older People Page 10 of 10 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. 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