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Care Home: The Manor House, Seaton

  • Fore Street Seaton Devon EX12 2AD
  • Tel: 0129722433
  • Fax: 0129721175

  • Latitude: 50.706001281738
    Longitude: -3.0710000991821
  • Manager: Dr Seldon Hutchinson Curry
  • UK
  • Total Capacity: 15
  • Type: Care home only
  • Provider: Mrs Susan Elizabeth Celia Curry,Dr Seldon Hutchinson Curry
  • Ownership: Private
  • Care Home ID: 16198
Residents Needs:
Old age, not falling within any other category, Physical disability

Latest Inspection

This is the latest available inspection report for this service, carried out on 9th March 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Excellent.

The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.

For extracts, read the latest CQC inspection for The Manor House, Seaton.

Annual service review Name of Service: The Manor House, Seaton The quality rating for this care home is: The rating was made on: three star excellent service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.   Has this annual service review changed our opinion of the service?   No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Vivien Stephens Date of this annual service review: 0 4 0 2 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service Address of service: Fore Street Seaton Devon EX12 2AD 0129722433 0129721175 Mrs Susan Elizabeth Celia Curry,Dr Seldon Hutchinson Curry Telephone number: Fax number: Email address: Provider web address:   Name of registered provider(s): Conditions of registration: Category(ies) : old age, not falling within any other category physical disability Conditions of registration: Number of places (if applicable): Under 65 Over 65 0 0 15 3 The physical disability category PD(E) to be limited to three (3) bedrooms on the ground floor. Currently rooms numbered: G4, G5 and G6. Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service The Manor House is a Grade II listed building that has been converted and extended. It is situated in the heart of Seaton with easy access to transport links, shops and the seafront. The home provides accommodation and personal care for up to 15 older people. The home does not have a through floor lift but does have stair lifts for the use of people who cannot manage stairs. Other aids and adaptations are sited throughout the home to help people remain independent. There is a ramp leading to the front door to help those people who use wheelchairs. All bedrooms are single and are situated on the ground and first floors. Communal accommodation is situated on the ground Annual Service Review Page 2 of 6 floor and consists of a lounge/dining room at the rear of the property overlooking the garden and another lounge at the front of the house overlooking the road. It is this lounge which houses the television. There is a communal bathroom on each floor and a total of five communal toilets. To the rear of the property is a small and pleasant garden with seating areas. Short term on road parking is available outside the home and there are car parks nearby. At the time of the last key inspection the weekly fees ranged from £410.00 to £450.00. These do not include the cost of such items as personal toiletries, newspapers, hairdressing and chiropody. Further information about this home, including previous CSCI inspection reports, is available from the home direct. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review: What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys returned to us by people using the service and from other people with an interest in the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. They told how they have consulted with, and listened to, the people living in the home - We have made the following changes as a result of listening to people who use our services: Provided new beds for two residents which were more appropriate to their needs. Applied large castors to a residents bed to raise it to a more suitable height for his changed needs. Purchased new clocks for two residents who have visual problems so that they can be aware of the correct time. Tended the grave of a residents wife when he was no longer able to do so himself. Organised the provision of a motorised wheelchair for a resident to make it easier for him to go out of the home. Organised provision of a new television with easier controls for a resident who was having difficulty in using his T.V. independently, also arranged for this resident to have Broadband so that he can use his computer more interactively. Put up a shelf unit for a resident who wanted to display her ornaments in her room. Provided Dorgards for three residents when they requested to be allowed to have doors to their rooms left open. Arranged for one resident to make her own bed and to to and help with small jobs when she said she wanted to be more useful. We continue to adjust menus to meet residents dietary preferences and needs. We have arranged more outings and visiting entertainers. We received 9 survey forms from people living in the home. They told us they they were happy living there. Comments included Everything is very well thank you, Care Annual Service Review Page 4 of 6 and food are excellent, Always a friendly and relaxed atmosphere. Staff observant and sensitive to residents needs and individuality, The Manor House staff are always helpful and happy. Several people praised the standard of the meals and the level of entertainments provided. The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. We looked at the information we have received and our judgement is that the home is still providing an excellent service and that they know what further improvements they need to make. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 1st February 2012. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline: Telephone: 03000 616161 Email: Web: We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Annual Service Review Page 6 of 6 - Please note that this information is included on under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!

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