Care Home: The Old Vicarage

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What the care home does well People have individual plans of their health, personal and social care needs. People are able to participate in activities which interest them both in the home and the community. What the care home could do better: At the end of this inspection there is one recommendation. Care plans need to be specific about how creams are to be applied to ensure that people`s health needs are fully met. Random inspection report Care homes for older people Name: Address: The Old Vicarage Leigh Sherborne Dorset DT9 6HL three star excellent service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Tracey Cockburn Date: 2 5 0 5 2 0 1 0 Information about the care home Name of care home: Address: The Old Vicarage Leigh Sherborne Dorset DT9 6HL 01935873033 01935874013 natalie@tovic.com www.theoldvicarage-leigh.co.uk Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable) Natalie Claire Adams Type of registration: Number of places registered: Conditions of registration: Category(ies) : Tovic Limited care home 35 Number of places (if applicable): Under 65 Over 65 35 old age, not falling within any other category Conditions of registration: 0 The maximum number of service users who can be accommodated is 35. The registered person may provide the following category of service only: Care home providing personal care only - Code PC to service users of either gender whose primary care needs on admission to the home are within the following category: Old age, not falling within any other category- Code OP Date of last inspection Brief description of the care home The Old Vicarage is an established care home, situated in the village of Leigh, about six miles from Sherborne. The home is set in spacious and attractively landscaped gardens, car parking is available. The home is registered to accommodate a maximum of 35 older people (age 65 and over), both male and female. Care Homes for Older People Page 2 of 7 Brief description of the care home The main house is a Victorian building, originally a vicarage which has been extended. The accommodation is spread over two floors and contains 31 single rooms and 2 double rooms, most rooms are on the ground floor, 6 rooms are located on the first floor. A stair lift on the main staircase provides access to the first floor. Many of the ground floor rooms have direct access to the courtyard and gardens. Communal facilities include two dining rooms and a small lounge area. The home is registered under Tovic Limited, Annie Sinnott is the proprietor, she takes an active role in the operation of the home and is a well-respected ambassador for the social care industry. Annie Sinnott is made a Member of the Order of the British Empire (MBE) for services to social care. Natalie Adams was approved as Registered Manager in June 2007. She is responsible for the day-to-day running of the Old Vicarage and is supported by a care manager, deputy manager and office manager. Weekly fees (June 2007) range from £707.00 to £742.00. Fees include all care and accommodation costs, including meals, housekeeping, laundry and activities. Additional charges are made for therapeutic services (a qualified aromatherapy masseur and reflexologist), hairdressing and chiropody. People are expected to pay for their own personal items. General information about fees and fair terms of contracts can be accessed from the Office of Fair Trading web site at www.oft.gov.uk. The Old Vicarage display a copy of the most recently published inspection report and a copy can be made readily available, on request. Care Homes for Older People Page 3 of 7 What we found: We looked at the care records for two people who recently moved into the home, we found that each person had an assessment completed before they moved in. We found that each person had a care plan detailing how they need and prefer to be supported. The care plan focused on their abilities. We spoke to one person who told us that she was aware of the information in the care plan and this was discussed with her each month. We looked at the medication records for both people, including controlled drugs. We found that the records were clear and accurate. We were told that there is a member of staff on each shift who is trained to dispense medication. The home had the pharmacy they use, audit their medication in January 2010. We briefly toured the home, we found the home clean and carpets regularly cleaned to eliminate odours. We looked at the recruitment files for two members of staff, we also spoke to those members of staff. Both files contained the information required to demonstrate good recruitment practice. We found the appropriate checks such as Independent Safeguarding Authority (ISA) Adult first check and Criminal Records Bureau check, proof of identity and two written references. Application forms had evidence of employment gaps and health declarations as well as evidence of face to face interviews taking place. We looked at training and could see evidence of National Vocational Qualifications (NVQ) as well as mandatory training such as food hygiene, infection control and moving and handling. We spoke to two staff who told us the training was good and that they felt fully supported. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 4 of 7 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. No. Standard Regulation Requirement Timescale for action Care Homes for Older People Page 5 of 7 Requirements and recommendations from this inspection: Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours. No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set. No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service. No Refer to Standard Good Practice Recommendations 1 8 The registered person should ensure that care plans clearly state why, how and when creams should be applied. Care Homes for Older People Page 6 of 7 Reader Information Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. 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