Latest Inspection
This is the latest available inspection report for this service, carried out on 20th November 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for The Priory Home.
Annual service review
Name of Service: The Priory Home The quality rating for this care home is: The rating was made on: two star good service 0 7 1 2 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Alexis Reilly Date of this annual service review: 1 1 1 0 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: 26-28 Priory Avenue Hastings East Sussex TN34 1UG 01424436792 Telephone number: Fax number: Email address: Provider web address:
bmsaumtally@hotmail.co.uk Name of registered provider(s): Conditions of registration: Category(ies) : mental disorder, excluding learning disability or dementia Conditions of registration: The Priory Residential Ltd Number of places (if applicable): Under 65 Over 65 17 0 The maximum number of service users to be accommodated is 17 The registered person may provide the following category of service: Care home with nursing (N) to service users of the following gender: Either whose primary care needs on admission to the home are within the following category: Mental disorder, excluding learning disability or dementia (MD) Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service The Priory is registered to provide accommodation for up to 17 people suffering from mental health issues and admits people with medium to high dependency needs. The premise was originally two detached properties, is situated in Hastings, and has only single rooms, (all with wash hand basin) these are located on the ground, first and second floors. The building has undergoing refurbishment work. Residents have the use of a large lounge on the ground floor, a smoking area and three dining areas. There is a large rear garden with lawn areas for residents to enjoy. The home is in a
Annual Service Review Page 2 of 6 0 7 1 2 2 0 0 8 residential part of Hastings within easy walking distance of the town centre. Short stay car parking is available in the street outside. The Priory is not registered or suitable for those with mobility problems. Fees charged by the service range from £355 - £500 per week. Inspection reports and other information such as Statement of Purpose are made available by the service on request. In June 2006 the home became a company following a successful registration process. This resulted in change of service number and change of name from the Priory residential home to the Priory home. The manager who is also the owner of the home remains unchanged. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys returned to us by people using the service and from other people with an interest in the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgement is that the home is still providing a good service and that they know what further improvements they need to make. The Registered Manager has worked hard since the last inspection to move the service forward. He has clearly embraced the opportunity to work more closely with the CMHT and now works in cooperation with the CQC. This has resulted in all the statutory requirements and statutory notice previously issued being met. Care plans are now person centred and if restrictions are included in them they have been agreed by the persons care manager, and there is signed documentation in place to confirm this. Risk assessments are in place for the individual and the environment. Staff recruitment in the service is now robust and records were found to be in good order, as were the records for the administration of medication in the home. Quality assurance systems are in place, this Annual Service Review is based on the previous years AQAA as this years was due to be returned following the completion of this report. The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 7th December 2010 However we can inspect the service at any time if we have concerns about the quality
Annual Service Review Page 4 of 6 of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Annual Service Review Page 6 of 6 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
