Care Home: Trenant House

Similar services:

• Fairfields Country Rest Home
• Queensmount
• Poldhu
• Trevaylor Manor
• Didsbury Court Rest Home
• Stallcombe House
• Belma
• Hunters Care Centre

What the care home does well Surveys received from some of the people living in the home recorded, "friendly and caring staff and they meet my needs" with another saying, "Outside professionals visit the home regularly". The home held comprehensive and clear records for staff members employed by the home. This included obtaining all relevant information to ensure people living in the home are protected as much as possible. The medication systems are managed well and the home held records to show that ordering, storage and disposing of all medication were well documented with a clear audit trail showing administration of medication and signed by staff members were clearly documented. What the care home could do better: No Requirements or Recommendations are made in this report. Random inspection report Care homes for older people Name: Address: Trenant House Queens Road Lipson Plymouth Devon PL4 7PJ three star excellent service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Kim Fowler Date: 1 8 0 5 2 0 1 0 Information about the care home Name of care home: Address: Trenant House Queens Road Lipson Plymouth Devon PL4 7PJ 01752663879 01752663879 trenantpl4@btopenworld.com Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable) Mrs Julie Lynn Franks Type of registration: Number of places registered: Conditions of registration: Category(ies) : Mr Peter John Woodworth Franks,Mrs Julie Lynn Franks care home 24 Number of places (if applicable): Under 65 Over 65 0 0 24 dementia mental disorder, excluding learning disability or dementia old age, not falling within any other category Conditions of registration: 24 24 0 The maximum number of service users who can be accommodated is 24 The registered person may provide the following category of service only: Care home only - Code PC to service users of either gender whose primary care needs on admission to the home are within the following categories: Old age, not falling within any other category (Code OP) Dementia (Code DE) Mental Disorder, excluding learning disability or dementia (Code MD) Care Homes for Older People Page 2 of 8 Date of last inspection Brief description of the care home Trenant House is registered to provide residential accommodation with personal care to a maximum of 24 service users who may have conditions associated with older age or dementia. Health care/nursing needs are met through community nursing services who visit as required. The home is privately owned. Trenent House is a large, detached house, which stands in its own grounds and is situated in the Lipson area of Plymouth, close to local amenities, the park and public transport links. The accommodation for service users occupies two floors, with access assisted by the use of stair lifts as well as a shaft lift. The Home has 22 bedrooms, 20 single and 2 double rooms, with 12 of the single rooms and both double rooms having en-suite facilities. Ten rooms have en suite shower facilities. The home has 4 bathrooms, 2 of which have baths fitted with hoists. The Home offers two lounges, one with access to a conservatory area, and a dining room with a bar area. There is a call bell system throughout the Home and due to the layout and size of the building staff carry an intercom system to support the call system. A covered area is provided outside of the main house for service users who may wish to smoke. The current scale of fees at the home are 363 pounds to 600 pounds. Additional charge is made for hairdressing, chiropody/podiatry and reflexology. Care Homes for Older People Page 3 of 8 What we found: We visited Trenant House on the 18th May 2010 at 10:15am. Mrs. Julie Franks, one of the joint owners, was present throughout the random inspection and Mr Franks was available for part of this inspection. The purpose of this inspection was to review the records and hold discussions with the last two people admitted to the home and to include a medication review of these two admissions. Also to review the records and hold discussions with the last two staff members to be appointment, review any controlled drugs held, a brief tour of the premises and to review any notification and accident recorded. Two files were examined for people living in the home. Each file held comprehensive details on each person ensuring all staff were fully aware of the needs for each person. The files examined held records for each person on any medication prescribed, mental health issues, including guidelines if needed, and how staff will manage personal care and health care for each person. One person recently admitted to the home was spoken with and spoke very highly of the staff in the home and also stated that the food offered was very good. The medication was examined for each of the last two admissions and the records held showed the home had a clear audit trail on ordering, storage and administration for each medication. Two senior staff member have overall responsibility for the medication held in the home. The owner confirmed that all staff completes the Boots Training on medication and all staff shadows other staff member until they are competent to dispense medication. The home does not currently have any controlled drugs. Several people are prescribed PRN medication and the home has clear guidance on the dispensing of this medication. We found that Trenant House held clear records for the staff files of the last two staff employed by the home. This included a completed enhanced CRB (Criminal Record Bureau) check, a copy of the persons passport and driving license and two proofs of address including a bank statement and phone bill. Evidence on the staff members files examined showed that they had completed, or in the process of completing a staff induction programme. This Induction called How to be a Great Care Assistant was comprehensive in detail. Other training including Dementia with Infection Control, Care of the Dying and Mental Health training booked for later this year. Both newly employed staff members were spoken with and both agreed that the management of the home were approachable and that they had been welcomed into the staff team. A brief tour of the premises and discussion with both owners confirmed that the home is regularly updated and maintained to a high standard. A new kitchen floor was recently laid and during the time the kitchen was out of action everyone living in the home was taken out on a coach trip for lunch in a pub. Care Homes for Older People Page 4 of 8 The accident book was examined and showed that all accidents recorded were also followed up in individuals daily records with medical intervention if required either by the GP or local hospital. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. No. Standard Regulation Requirement Timescale for action Care Homes for Older People Page 6 of 8 Requirements and recommendations from this inspection: Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours. No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set. No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service. No Refer to Standard Good Practice Recommendations Care Homes for Older People Page 7 of 8 Reader Information Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Older People Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!