Latest Inspection
This is the latest available inspection report for this service, carried out on 21st May 2010. CQC found this care home to be providing an Adequate service.
The inspector found there to be outstanding requirements from the previous inspection report but made no statutory requirements on the home.
For extracts, read the latest CQC inspection for Widecombe House.
What the care home does well The home have developed a comprehensive system to ensure staff are well trained to work with the people who live at the home. The Brandi family have run care homes in the area for over 20 years and are heavily involved in the day to day running of the home. The home have considered environmental adaptation for people with memory loss and have provided some reference items from past years to help stimulate people`s memories. The home has an attractive and enclosed garden, and there is space in the home for people to be in quiet areas as well as in the larger communal lounge as they wish. What the care home could do better: The home has developed many of the the areas identified at the last inspection. Some areas still need to be finalised or remain ongoing, and these will be seen at the next inspection. Random inspection report
Care homes for older people
Name: Address: Widecombe House Widecombe House Barrington Road Torquay Devon TQ1 2QJ one star adequate service 27/10/2009 The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Michelle Finniear Date: 2 1 0 5 2 0 1 0 Information about the care home
Name of care home: Address: Widecombe House Widecombe House Barrington Road Torquay Devon TQ1 2QJ 01803298692 01803298692 colin.brandi@virgin.net Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable) Mr Andrew Brandi Type of registration: Number of places registered: Conditions of registration: Category(ies) : Mrs Eileen Edith Alicia Brandi,Mr Andrew Brandi care home 18 Number of places (if applicable): Under 65 Over 65 18 18 dementia old age, not falling within any other category Conditions of registration: Date of last inspection Brief description of the care home 0 0 2 7 1 0 2 0 0 9 Widecombe House is registered to provide accommodation and care for a maximum of eighteen people in the registration categories of Old Age and Dementia. The Home is situated in a residential area of Torquay and is within walking distance of Wellswood Village, where there are several shops and a bus service to and from the town centre, which is approximately one mile away. Care Homes for Older People Page 2 of 8 Brief description of the care home Information about the service is available from the Home in a brochure/information pack, which incorporates a Statement of Purpose and Service Users? Guide. Copies of inspection reports are also available from the Home or can be accessed on the CSCI Website. The current fees range from 340 to 460 pounds a week and cover all care and accommodation costs, food and drink, heating and lighting, any laundry done on the premises and any other service the staff provide. Service users are expected to pay from their own personal allowance or private income for personal items such as newspapers, tapes, books and magazines and for professional hairdressing and chiropody. Care Homes for Older People Page 3 of 8 What we found:
We visited Widecombe House to follow up from the Key Inspection of October 2009. At that time a number of requirements and recommendations were made. Following that inspection the home responded to tell us what they planned to do as a result, and this visit monitored the improvements made. Some areas had been outstanding from the previous inspection in 2006. At the last inspection the home were required to ensure they follow a full recruitment process for staff. This should include evidence of identity, two written references and a criminal records bureau check amongst others. This is to ensure that staff are suitable to be working with potentially vulnerable people. On this visit we looked at the recruitment information for s recent staff member. This contained all the information we required. The home have expanded the training available for people, including a new comprehensive induction programme and regular weekly training sessions. A trainer visits the home two days a week and covers topics either in core areas, such as first aid or some areas specific to the people living at the home, such as dementia care. People who work at the home also receive an Induction programme which has been developed and improved since the last inspection. This could not be located for one person but was seen for another partially completed. The owners told us that they have had difficulties achieving this within a four week time period, and suggestions were made to ensure this is dated and signed by individuals to demonstrate progress. New staff also shadow more senior staff to ensure they are safe and supported to be working with individuals. Some training is being delivered by professionally produced DVDs and discussion was held on other resources being made available locally. Five staff are soon due to start their NVQ 2. This is a nationally recognised award recognising the competence of the individual in their working role. Two staff also wish to do their NVQ level 4, which is a management level qualification, however the home is struggling to find external funding for this. A training matrix has been provided which demonstrates which areas still need attention and what has been completed. Staff are now also receiving supervision. This is a system for ensuring that staff receive support through a process combining professional development and performance assessment. This should be undertaken with each person individually at least six times a year. The home has also been working on developing the amount of person centred care being provided in the care plans and has managed to source items the people living at the home might have used in past years in their homes. These items of reference help staff engage in conversation with people and may help people reflect and stimulate memories. These are available in the homes hallway. The home has begun constructing a quality assurance system to help identify what is working well at the home and what could be improved. Questionnaires have been circulated to stakeholders and one is being prepared for staff to complete. The owner has not yet analysed the results and will need to incorporate the results into an annual
Care Homes for Older People Page 4 of 8 development plan for the service. We also looked at the risk assessments the home has undertaken since the last inspection. It is understood these have been seen during a recent visit by the health and Safety officer, who has advised some changes. The owner told us that all radiators have now been covered. This helps to protect people from coming into contact with hot surfaces. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes R No £ Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action 1 33 24 The owner must establish 26/02/2010 and maintain a system for reviewing and improving the quality of the care provided. This is to ensure the home understands what is working well at the home and what can be improved. It should also provide a plan for improving the service. 2 33 24 The registered persons must 28/02/2007 establish and maintain a system of quality assurance/quality monitoring. Previous timescales 15.3.05, 23.10.05 & 16.04.06. Care Homes for Older People Page 6 of 8 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Older People Page 7 of 8 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Older People Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
