Inspection on 19/04/10 for Whitwood Hall
Also see our care home review for Whitwood Hall for more information
Due to difficulties updating our database, this is probably NOT the latest inspection report for this service. Please check the CQC website instead. We hope to resume regular updates of BestCareHome soon.
The following inspection below was carried out on 19th April 2010.
CQC found this care home to be providing an Excellent service.
The inspector found no outstanding requirements from the previous inspection report, but made 4 statutory requirements (actions the home must comply with) as a result of this inspection.
Other inspections for this house
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
We saw some people having one-to-one support from designated staff members. People were happy and relaxed in the presence of the staff. People said they liked the home and felt safe. They were doing everyday activities such as playing computer games, going shopping, and one person said they were going to the pub to play pool.
What the care home could do better:
The safeguarding meeting highlighted shortfalls in the homes management of the following areas; Not making sure that one person living in the home had regular access to psychiatric health care support, Not referring the person to the safeguarding team, or taking them to the GP when they sustained minor injury whilst being restrained. Making decisions about risk and staffing support for the person without discussion with the funding authority. Not referring the person for assessment under the Mental Capacity Act Deprivation of Liberty Safeguards where they are subject to restraint on an on-going basis. The meeting identified shortfalls in the training provided to staff around control and restraint in relation to the management of spitting. There were also concerns raised in the meeting about the clarity of managers in the Whitwood Group about their responsibilities under the Capacity Act and the Deprivation of Liberty Safeguards. A number of recommendations and requirements are made in relation to these issues.