Inspection on 24/01/09 for Doncaster Road 54

This inspection was carried out on 24th January 2009.

CSCI found this care home to be providing an Excellent service.

The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.

Other inspections for this house

Doncaster Road 54 02/04/07

Doncaster Road 54 16/01/06

Doncaster Road 54 15/08/05

Doncaster Road 54 15/03/05

Doncaster Road 54 23/08/04

Doncaster Road 54 18/03/04

Doncaster Road 54 09/10/03

Similar services:

Larch Avenue

Alderson Road 12

Cranworth Close Registered Care Home

The Cornerstone

John Street Nursing Home

Pennine Camphill

Whitwood House

Whitwood Hall

Extracts from inspection reports are licensed from CQC, this page was updated on 13/03/2009.

Inspecting for better lives Random inspection report Care homes for adults (18-65 years) Name: Address: Doncaster Road 54 Doncaster Road 54 Clifton Rotherham South Yorkshire S65 2BU The quality rating for this care home is: The rating was made on: three star excellent service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full assessment of the service. We call this a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed inspection. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Sue Turner Date: 2 4 0 1 2 0 0 9 Information about the care home Name of care home: Address: Doncaster Road 54 Doncaster Road 54 Clifton Rotherham South Yorkshire S65 2BU 01709836809 NONE NONE Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Type of registration: Number of places registered: The House of Light Trust care home 4 Conditions of registration: Category(ies) : Number of places (if applicable): Under 65 learning disability 4 Over 65 0 Conditions of registration: The registered person may provide the following category of service only: Care home only - Code PC, to service users of the following gender: Either, whose primary care needs on admission to the home are within the following category: Learning disabiity Code LD The maximum number of service users who can be accommodated is: 4 Date of last inspection Brief description of the care home 54 Doncaster Road Canna is a residential care home registered to provide personal care and accommodation for 4 persons with a learning disability. It is owned by the House of Light Trust, a charitable organisation that has other care homes in the area for people with a learning disability. The home is a five bedroom semi-detached house. It is situated in a residential area of Rotherham close to a park and other community facilities such as shops and public houses. The homes facilities are domestic in scale and reflect ordinary living principles. Two of the residents rooms are on the first floor Care Homes for Adults (18-65 years) Page 2 of 9 and two are on the ground floor. Alterations to the home have also provided a downstairs bathroom, a larger refurbished kitchen and a refurbished lounge/dining area. The home is tastefully decorated and residents have personalised their rooms to their own individual taste. There are pleasant gardens to the front and rear of the property and a patio area is accessible via the dining room and the downstairs bedroom patio doors. Information about the charges for care and support can be obtained by contacting the manager at the home. Care Homes for Adults (18-65 years) Page 3 of 9 What we found: This inspection was carried out on a purely random basis to check out peoples well being. Sue Turner, regulation inspector carried out the visit. The site visit started at 9:15 am and finished at 12:00 pm. Two members of staff were on duty, the deputy manager and a support worker. The deputy manager was given feedback during and at the end of the visit. Time was spent observing and interacting with staff and people. Two staff and four people living in the home were spoken to. Choice of Home The home had an incorporated Statement of Purpose (SOP) and Service User Guide (SUG). This had useful information about the home and the services available. It had been reviewed in April 2008, however some information was out of date and needed updating. People had an assessment before they came to live at Canna. Staff met and talked to the person interested in living at Canna and talked to their family and other professionals about the support the person needed. This was good practice and helped to make sure people got the right kind of support they needed. The assessments asked about peoples diverse needs such as their religion, race, age and disability. Individual Needs and Choices People had support plans that contained a lot of information about their needs. The support plans included good information that was important to peoples daily lives, for example what activities they enjoyed and which health professionals were supporting their care.The plans included risk assessments. These helped people take reasonable risks which helped people lead more independent and dignified lives. Two people said they felt very happy, settled and safe. Care plans were written in a person centered way. Lifestyle People said they were happy with their daily routines. They gave examples of the things they liked to do such as shopping, going out to pubs and restaurants and going to the cinema. People had their individual routines and this included attending day centres. Canna offered people good community links, the home was well placed for this and staff made sure people accessed the places they wished. One member of staff said it is important to people that they get out and about, we try to do something every day. There was good evidence to show that the home encouraged people to keep in touch with their family and friends. We noted staff talked to people about their families, mentioning their names and confirming when they would visit. People said they were happy with the meals at the home. People could join in baking and cooking if they wished and made daily choices about what they wanted to eat. Peoples food preferences were in their support plans. Personal and Healthcare Support People were able to get up, have baths and showers, and eat meals at the times they preferred.People had information about their health care needs in their support plans. Care Homes for Adults (18-65 years) Page 4 of 9 This helped staff give people the right support to maintain their health. One person said staff always supported them to visit GPs and other health professionals and they were very happy about the way the staff did this. One person said When its time to review my personal care plan the staff ask my sister to come and help us do this. Each persons medication was in a monitored dosage cassette.Staff that were trained, administered medication. Individual medication administration records (MAR) were kept.Staff had signed each time they had administered any medication.Medications were securely stored. Concerns, Complaints and Protection The home had a complaints procedure, this was available with the homes Statement of Purpose. Two people said they were confident they could tell staff if they were not happy. Canna had adult safe guarding procedures available for staff to refer to. The deputy manager said that staff were provided with training in adult safeguarding, which was updated each year. People said they felt safe and settled and staff treated them well. The home had no adult safe guarding referrals or received any complaints since the last inspection. We had not received any complaints about the service. One person was checking his money with a member of staff. We asked if we could look at the system of recording his finances, he agreed. We saw that each persons money was recorded in their own book. A record of all transactions was signed by the person and a staff member. Receipts were kept for all purchases. Environment The home was clean, bright and welcoming. It had homely touches such as interesting pictures, photos and reference to important memories for people. The furniture and fittings were of good quality and suited the needs of the people who lived there. People said they were very satisfied with their bedrooms. We saw two bedrooms, these were personalised to peoples individual preferences. Peoples clothes looked like they were laundered with care. Staff were seen washing each persons clothes separately.Staff said they had received training in infection control. Staffing Staff were knowledgeable about peoples care, they understood about the support plans and what they needed to do to support people in their daily lives. We noted people and staff laughing together. The staff were friendly and lively in their approach. They gave people a lot of attention and were patient and positive. The deputy manager said that a number of staff had completed NVQ Level 2 in Care and others were undertaking the qualification. Staff said that before they were allowed to commence work at the home they had completed a number of recruitment checks, including a Criminal Records Bureau (CRB) check. The deputy manager said there was a rolling program of training for staff, this continued throughout the year. Staff had access to mandatory training, for example fire, moving and handling and risk assessment. Training was also available that was specific to peoples needs such as mental health training. Conduct and Management of the Home Staff said the manager was very supportive and approachable. The home had a quality Care Homes for Adults (18-65 years) Page 5 of 9 assurance system in place. Each year people, their relatives and friends and professionals were surveyed about their views of the service. This information was then collated into a report. The last report was for 2008. 98 of people felt happy about their home and the support and care they were receiving.The report stated that support would be given, through personal centered planning and review meetings, to the other 2 who said things were OK.100 of family and friends said managers were accessible and provided excellent standards of care.Relatives had commented, I have been very impressed in the work you have done with.... at a difficult time in his life. I have always felt that the trust care deeply about the needs of the individual resident. You work in a person centered manner and provide a high standard of care. I think its a wonderful home. The home had good evidence to show it monitored health and safety. This included policies and procedures that had been reviewed and updated accordingly. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 6 of 9 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements These requirements were set at the last inspection. They may not have been looked at during this inspection, as a random inspection is short and focussed. The registered person must take the necessary action to comply with these requirements within the timescales set. No. Standard Regulation Requirement Timescale for action Care Homes for Adults (18-65 years) Page 7 of 9 Requirements and recommendations from this inspection Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours. No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Care Homes Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set. No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service. No. Refer to Standard Good Practice Recommendations 1 1 The Statement of Purpose and Service User Guide should be updated. Care Homes for Adults (18-65 years) Page 8 of 9 Reader Information Document Purpose: Author: Audience: Further copies from: Inspection Report CSCI General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 0845 015 0120 or 0191 233 3323 Textphone: 0845 015 2255 or 0191 233 3588 Email: enquiries@csci.gsi.gov.uk Web: www.csci.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. Copyright © (2009) Commission for Social Care Inspection (CSCI). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. 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