Latest Inspection
This is the latest available inspection report for this service, carried out on 10th March 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Excellent.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Beech Lawn.
Annual service review
Name of Service: Beech Lawn The quality rating for this care home is: The rating was made on: three star excellent service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Mandy Norton Date of this annual service review: 2 8 0 1 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service
Address of service: Beech Lawn Nursing & Residential Home Higher Lux Street Liskeard Cornwall PL14 3JX 01579346460 01579389615 paul.stratton@carehomeproperties.co.uk Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Name of registered manager (if applicable) Mrs Lisa ORegan Conditions of registration: Category(ies) : dementia old age, not falling within any other category physical disability Conditions of registration: Beech Lawn Care Home Ltd Number of places (if applicable): Under 65 Over 65 13 0 4 0 44 0 The maximum number of service users who can be accommodated is 44. The registered person may provide the following category of service only: Care home with nursing - Code N to service users of either gender whose primary care needs on admission to the home are within the following categories: Old age, not falling within any other category (Code OP) - maximum of 44 places Physical Disability (PD) maximum of 4 places Dementia (Code DE) - maximum of 13 places Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): New manager registered inSeptember 2009. Annual Service Review Page 2 of 6 Brief description of the service Beech Lawn is a care home with nursing, for a maximum of 44 older people. It is a listed property with purpose built extension situated near the centre of Liskeard in a quiet residential area. Accommodation is currently provided in 40 single and 2 double rooms, all rooms have television points, and if required telephones can be installed at the service users expense. People requiring nursing care are provided with ground floor accommodation and first floor accommodation is accessed using a stair lift. There are lounge and dining room facilities on the ground floor and an activities room. Outside there is a variety of recently landscaped areas and paths that are able to be used by people who use mobility aids. A large car park has been built at the rear of the home. The home has a Registered Manager who is in charge of the day-to-day management of the home, supported by the Clinical Manager. The Registered Providers Mr & Mrs Stratton visit the home on a regular basis. A qualified nurse is on duty at all times and additional health care is arranged as required e.g. dentistry, chiropody. Social and recreational activities are provided regularly. The food is home cooked and locally sourced with choices for each meal time. The last key inspection that rated the service as excellent was carried out on 7th February 2008 and the last annual service review was carried out on 8th January 2009. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included The annual quality assurance assessment (AQAA) that was sent to us by the service (07/12/09). The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service in the last 12 months. These are called notifications. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. What other people have told us about the service. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was very clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgement is that the home is still providing an excellent service and that they know what further improvements they need to make. The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that Beech Lawn continues to provide excellent outcomes for the people who use it. There have been no complaints made to the Commission in the last 12 months. The AQAA states that the home has received 2 complaints in the last 12 months both of which were upheld. The AQAA states we have a wonderful activities coordinator who does a wide range of activities throughout the year and includes sessions weekly for those unable or unwilling to attend group activities. She will play games or read to them, whatever they chose. Our feedback about what she does is always positive. Our food continues to be of a very high standard, and we have incorporated some new ideas in to the menu as suggested by our residents. Mealtimes remained unhurried and provide a good social experience for many of our residents. The dietary intake of our residents is observed and supplements are given if required. The choice of food is excellent and we cater well for a variety of diets including soft, liquidised (as recommended by the SALT team) and vegetarian. Our updated questionnaires allow us to provide people with the things they like to eat thus promoting a better diet. According to the AQAA improvements over the last year include improved care plans, the structure of trained staffing levels has improved to allow more management time and Annual Service Review Page 4 of 6 some roles and responsibilities have been delegated to members of staff, whilst matron has overall responsibility. Plans for the next 12 months include review of the appraisal system s that they are more evenly spread throughout the year. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 7th February 2011. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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