Latest Inspection
This is the latest available inspection report for this service, carried out on 8th June 2010. CQC found this care home to be providing an Good service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Ravencourt Residential Care Home.
What the care home does well The manager completed the AQAA when we asked for it. We received detailed information in the AQAA which told us what improvements have been made since the last inspection.The manager told us in the AQAA; `We listen to residents treating them with respect, promoting informed choice, encouraging independence, protecting their human rights and enabling them to live as full a life as possible. We respect their privacy and provide a safe, comfortable, worryfree environment which is flexible to meet the changing needs and wishes of residents.` What the care home could do better: The registered person told us the service was dormant in March 2010. Random inspection report
Care homes for older people
Name: Address: Ravencourt Residential Care Home 60 Barrington Road Altrincham Cheshire WA14 1HY two star good service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Elizabeth Holt Date: 0 8 0 6 2 0 1 0 Information about the care home
Name of care home: Address: Ravencourt Residential Care Home 60 Barrington Road Altrincham Cheshire WA14 1HY 01619288648 Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable) Miss Barbara Richardson Type of registration: Number of places registered: Conditions of registration: Category(ies) : Miss Barbara Richardson,Mrs J Richardson care home 5 Number of places (if applicable): Under 65 Over 65 0 5 learning disability old age, not falling within any other category Conditions of registration: 5 0 The registered person may provide the following category of service only: Care home only - Code PC to service users of the following gender: Either whose primary care needs on admission to the home are within the following categories: Old age, not falling within any other category - Code OP Learning disability - Code LD The maximum number of service users who can be accommodated is: 5 Date of last inspection Brief description of the care home Ravencourt is registered to provide personal care and accommodation for up to five people in the category of old age who may additionally have a learning disability.
Care Homes for Older People Page 2 of 8 Brief description of the care home Two registered providers, who are mother and daughter and who live on the premises, provide 24-hour support. One of the registered providers is also the manager. Ravencourt is situated on a main road, near to the centre of Altrincham and close to shops, public houses, a theatre, post office, public transport routes and parks and gardens. There is a small parking area at the front and a garden with a seating area at the rear of the property. The fees for accommodation and care can be obtained by contacting the manager at the home. Care Homes for Older People Page 3 of 8 What we found:
The registered provider of the service has informed us that their service is currently dormant. This means that they are not providing a service for people because their service is; Open for business but has no customers; Temporarily not providing a service (for example closed for refurbishment or some other business reason); Registered with us, and open for business but currently providing only services that are not regulated by us (for example they may be a domiciliary care agency that is undertaking no personal care, or an agency or organisation that is simply acting as a notice board or situations wanted column.) Although the service is dormant their registration with us continues. They can apply for voluntary cancellation if they wish. There is advice about this on our website or they can speak to our regional office who will explain the process to them. Cancellation of their registration will mean that the service will be removed from our register, and they will have no further obligations to wards us in respect of it. This includes the payment of annual fees. If they do not want to cancel their registration, they can remain registered and we will regard their service as dormant. However, they wil still be liable to pay any annual fees that become due for the service. Whilst the service is dormant we will reduce our regulatory contact with them to a minimum of one random inspection every 12 months. we will continue to send them an AQAA (Annual Quality Assurance Assessment) each year and ask you to confirm their service is still dormant. After we have carried out a random inspection we will write a short inspection report and publish this. The report will say what the quality rating is. This will be the quality rating that they were given when there were people using the service, or a n rating if they are a new servicethat has never provided a service to people. Details of the way we treat dormant services can be found on our website. They must tell us when they start to provide a regualted service again. We will then make a decision as to when we will carry out a full inspection of the service, which will include getting the views of people who use the service. If we find they have begun to provide a service again and have not told us, we will hold a management review meeting. At this meeting we will consider what action to take, and this could include enforcement action. What the care home does well:
The manager completed the AQAA when we asked for it. We received detailed information in the AQAA which told us what improvements have been made since the last inspection.
Care Homes for Older People Page 4 of 8 The manager told us in the AQAA; We listen to residents treating them with respect, promoting informed choice, encouraging independence, protecting their human rights and enabling them to live as full a life as possible. We respect their privacy and provide a safe, comfortable, worryfree environment which is flexible to meet the changing needs and wishes of residents. What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Older People Page 6 of 8 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Older People Page 7 of 8 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Older People Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
