Latest Inspection
This is the latest available inspection report for this service, carried out on 14th May 2010. CQC found this care home to be providing an Excellent service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Tracey House.
What the care home does well The team of staff, including the manager, continued to provide an excellent standard of care that was based on peoples individual assessed and changing needs. Peoples needs were set out in a range of documents, including detailed care and assessment records that had been extended since the last key inspection. So that staff had detailed consistent information about how people wished to be supported and how best to meet their needs. Peoples medication, including the use of any controlled medications, were stored administered and recorded safely. People were supported to look after their own medications as part of an independent supportive lifestyle. The service provided a range of personalized activities and stimulation for the people living at the home. So that people had the opportunity to spend quality time in pursing interests and enjoying leisure activities. This included supporting people to carry on with hobbies and interests and join in with the local community through events in the home and attending coffee mornings, clubs and church. There were good accident and incident recording in place, that was regularly monitored and reviewed. So that the possible reasons for accidents and incidents were considered and steps taken to minimize any further accidents, incidents and prevent harm to the people living at the home. The management approach in the home continues to be excellent as the manager andstaff team continue to explore ways to fully involve people in their care and day to day events in the home. What the care home could do better: There were no requirements or recommendations. Random inspection report
Care homes for older people
Name: Address: Tracey House Haytor Road Bovey Tracey Newton Abbot Devon TQ13 9LE three star excellent service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Andrea East Date: 1 4 0 5 2 0 1 0 Information about the care home
Name of care home: Address: Tracey House Haytor Road Bovey Tracey Newton Abbot Devon TQ13 9LE 01626833281 01626833070 Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Mr R J Cooksey,Mrs J T Zakrzewski,Dr J T Zakrzewski,Mrs C M Cooksey Name of registered manager (if applicable) Mr R J Cooksey Type of registration: Number of places registered: Conditions of registration: Category(ies) : Number of places (if applicable): Under 65 old age, not falling within any other category physical disability Conditions of registration: Date of last inspection Brief description of the care home Tracey House is a care home for twenty-three older people who may have a degree of physical disability, in the categories of OP and PD(E). The ground floor has two lounge areas, a large sun lounge, a smaller lounge and a dining room.
Care Homes for Older People Page 2 of 8 care home 24 Over 65 24 24 0 0 Brief description of the care home Four ground floor bedrooms have their own sun lounge, and six rooms had patio doors, that led out to the garden area. The home has twenty- two bedrooms. One bedroom could be used as a double room and would be large enough to accommodate a couple. All but three upstairs bedrooms can be accessed via a passenger lift or stair lift. Most bedrooms have en-suite facilities, eighteen rooms include a shower, and all enjoy attractive views. There are two bathrooms with hoists, one on each floor. The house is situated about a mile from the centre of Bovey Tracey and has two and a half acres of attractive grounds with far reaching views of the surrounding countryside. There are level paths around the beautiful garden, with benches and seats at many vantage points. There are flowering shrubs, fruit trees and a productive vegetable garden. The range of weekly fees for the home ranged from #353 to # 486.00 Additional charges were made for toiletries, clothes, hairdresser, some transport costs, and days out. The information about charges was provided as part of the homes pre inspection questionnaire on 30/01/07. The homes service users guide and a copy of the last inspection report could be found in the homes office. Care Homes for Older People Page 3 of 8 What we found:
We carried out a random inspection, which looked at two peoples care and assessment records, two staff recruitment files, accident and incident reporting and medication administration. We toured the premises with the homes manager and also looked at the homes annual quality assurance audit, which provided updated information about the home. We found that the manager and staff team continued to provide an excellent service to the people living at the home. The manager and staff team continued to review and monitor the quality of the service provided and to update policies, procedures and practices. Care planning and assessment records had been reviewed and extended, to give more detail on the level of individualized care people received. There had been further development of social histories for each person living at the home so that staff shared past and current experiences with them, helping to build positive relationships throughout the home. Ongoing maintenance and repair of one part of the home had brought all areas of the home up to a high standard of decor. So that people lived in personalized , accommodation of a high standard, that was clean welcoming and well maintained. What the care home does well:
The team of staff, including the manager, continued to provide an excellent standard of care that was based on peoples individual assessed and changing needs. Peoples needs were set out in a range of documents, including detailed care and assessment records that had been extended since the last key inspection. So that staff had detailed consistent information about how people wished to be supported and how best to meet their needs. Peoples medication, including the use of any controlled medications, were stored administered and recorded safely. People were supported to look after their own medications as part of an independent supportive lifestyle. The service provided a range of personalized activities and stimulation for the people living at the home. So that people had the opportunity to spend quality time in pursing interests and enjoying leisure activities. This included supporting people to carry on with hobbies and interests and join in with the local community through events in the home and attending coffee mornings, clubs and church. There were good accident and incident recording in place, that was regularly monitored and reviewed. So that the possible reasons for accidents and incidents were considered and steps taken to minimize any further accidents, incidents and prevent harm to the people living at the home. The management approach in the home continues to be excellent as the manager and
Care Homes for Older People Page 4 of 8 staff team continue to explore ways to fully involve people in their care and day to day events in the home. What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Older People Page 6 of 8 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Older People Page 7 of 8 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Older People Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
